Be Broadband

[Brendan]

So these guys say they can give me 24meg broadband. www.bethere.co.uk

Well that is all depending on where you live and the exchange etc. But at the moment I have 8meg and in reality get around 7.8meg so near as makes little difference.

Thing is I have never heard of them before. Anyone had any experience of this service provider.

[lozzyloz]

I use them. They were brilliant to begin with. Service levels have suffered a little since they became more popular (IMO) and I've had several technical issues with them in the last 6 months (all resolved) but none in the first year. Overall I'd still say they are very good and also pretty excellent value for money. I was originally on the 24 meg service but have now moved to be lite as I realised I didn't really need the 24meg speed. Use it for uploading large image files as well as playing PS3 online and it's absolutely fine. Big bonus is there is no cap on usage unlike most other ISP's so you can download music and films to your hearts content.

Edited to add that they're a subsidiary of O2. I think they were bought about 2 years ago.

[Ted Max]

Owned by Telefonica-O2. Your service will depend on which package you buy, as I remember.

Not had any personal experience but they have a decent rep for customer service in the industry. They are unbundled which means they are not merely reselling a BT Wholesale product - they use only BT's "last mile" connection from the exchange to your house. If you really rely on phat speeds for work then ask them what their contention rate is. (ie - what is the maximum number of users likely to be sitting off Be's DSLAM in your exchange).

[lozzyloz]

Sam Knows Broadband is a good resource if you want more info. Your closest exchange is probably the one on the corner of Firemans Alley and LL.