Jump to content

Recommended Posts

From my email query:


Southwark Council are currently processing the all Direct Debit rebate payments. For all other payments invites to apply will be sent out shortly and you will be required to complete an on-line form and may need to provide additional information. You do not need to do anything now and will be contacted in due course.

  • 3 weeks later...

"The Government has allocated the council a Council Tax Rebate budget

of ?17,367,300 which was received on the 30 March 2022. "


I still haven't received my rebate and they have been sitting on this oney for well over two months now. It's shameful behaviour form the council, once again.

I wonder how much of this is a wilful backlog by the council.....they can't Torywash with this as they have had the money sitting in their account since March? It always amazes me how quick organisations are to take money yet always slow to pay it back - what happens if you're two months late on your CT payments.....


Direct debits for CT are always automatically updated each year so the reversal process for those who use it should not be taking this long.

  • 4 weeks later...
  • 3 weeks later...

I still haven't had my rebate. I pay by DD monthly (have done for years) and have had no correspondence from the council at all.


Their website now says:

 

If you haven't received your rebate yet it is because we have been unable to verify your bank details. You'll need to apply to get a rebate if we can't verify your bank details and you'll receive an invite to apply before the end of June 2022

 

I can't see anyway to get in contact with them though and I haven't had an invite.


Is anyone else in the same situation?

Thanks Callie.


Southwark's website says that "We have now paid all eligible residents living in properties banded A - D who set up their Direct Debit payment before 1 April 2022."


However, I haven't received my payment .

They also say "We have now contacted all eligible residents to invite them to apply for a payment directly to their bank account."


However, I haven't been contacted either.


Is anyone else in this situation? I am trying to contact them but it is obviously hopeless with all of their team being busy helping other customers.

I've managed to speak to them and for some reason y account was not shown as being registered for Direct Debit at the 1 April 2022 (even though they have been collecting payments by DD from the same account for about 10 years).


So they sent out an email that i never received at the beginning of June asking me to claim the rebate. That has now expired so they are going to have to send a post office voucher out by post instead.


If you haven't received any correspondence or cash it's worth calling them.

  • 3 weeks later...

This is quite an interesting article comparing payment rates in different areas across the country.


https://www.lgcplus.com/finance/revealed-winners-and-losers-in-council-tax-rebate-race-and-why-22-08-2022/?utm_campaign=13424519_Key%20Issues%2024%20Aug%202022&utm_medium=email&utm_source=London%20Councils&dm_i=192K,7ZQFB,47DH9Q,WOLXK,1


Councils have been pushing to be allowed to simply credit the amount against council tax bills - simpler for them - but also, and unsaid - a great means of collecting council tax arrears as presumably the whole payment is then applied against any unpaid council tax rather than the recipient choosing what to use it for.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • I am trying to find out about people's experiences of the 4+ and 7+ assessments. I am a teacher and have a wealth of experience tutoring for theses assessments (including my own son), but it's always good to keep on top of things as they always make tweaks to them. TIA! 
    • "You have no idea why"   To be fair Sue, it's blindingly obvious to anyone who has a conversation with anyone who isn't a Corbyn supporter. And even some who liked Corbyn (like me initially) found him somewhat flaky even at his most popular But let's say you are right and I have NO idea why anybody might not vote for him. They still didn't vote for him. He lost two elections. The second one badly (and strongly predicted but the stubborn old goat wouldn't budge so we we were stuck with Johnson and another 3 million PMs in the 5 years that followed) So even with ZERO evidence, we have our eyes and ears and brains But we do have evidence   https://yougov.co.uk/politics/articles/27022-their-own-words-why-voters-abandoned-labour
    • As I said, it was my understanding. I worded it very carefully. I didn't/don't know for sure, so clearly not a fact. And hardly an "opinion", which is something completely different. You have no idea what reason anybody might have had for not voting for him (unless you can point to some opinion poll results which actually asked people?)
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...