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Can anyone offer advice on the following please -


I'm applying for my daughter's first passport and had sent the application off in the post with her original birth certificate (website says no certified copies) and today I have received a letter saying that I enclosed the wrong birth certificate and it doesn't have enough detail on it.


I'm utterly confused because in the pack of documents from the registrar, we only have the one we sent and certified copies...?

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https://www.eastdulwichforum.co.uk/topic/31473-baby-passport-supporting-docs/
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I'm starting to think that we are somehow missing a birth certificate. From the registrar we received the short original and paid for 3 of the certified copies which have more detail.


Does everyone else also have an original long one that doesn't have "certified copy" written at the top?


We are due to travel very soon and if I need to order a new birth certificate before even applying for a passport then it's going to be a push to get it done in time. Any advice would be much appreciated!

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