Orange

[Mike Dodd]

Is anyone having trouble with orange mobile signal in east dulwich

[pebbles]

Yes me. I live on Friern Road and haven't been able to make outgoing calls since yesterday. I'm just about to phone Orange to see what's happening. I'll let you know

[Goodliz]

Same here for me, hubby and friends!

[pebbles]

I've just spoken to Orange. Bare with me as I'm trying the diagnostics that she told me to do (takes about 15 mins). Once I've done it (and hopefully it works) I will post the details. Fingers crossed

[pebbles]

Ok, it's worked

I have an iphone and this is what I did

settings

carrier

automatic (on) - turn it off -

searching for 5-10 mins -

click on o2 or vodaphone (anything other than orange) and then click to go back and it will have no service and then click back into carrier and click on EE (there are 2 you can click on either one) - it will then show service and you should be able to make calls

Fingers crossed it works for you too

[DulwichFox]

Getting various levels of signal strength on EE.

From Full signal down to Min signal..

Pretty low signal att.

Foxy.

[Mike Dodd]

Thanks Pebbles orange are going to ring me back after lunch will let you know whats happening

[Mike Dodd]

Thanks Pebbles orange are going to ring me back after lunch will let you know whats happening I have a Samsung Galaxy Ace which must have different settings the lady did say that two masts where down but had no idea when they will be repaired????

[pebbles]

So my phone worked for about an hour but now not working any more. Is anyone else having any luck?

[Sue]

That's weird, I'm with Orange and I haven't had any problems today.

And I'm just down the road from Foxie :)

[reetpetite]

No signal on Court Lane this morning .

[reetpetite]

...and none all afternoon in Dulwich Park Sunday at the festival .

[*Bob*]

I know I should be over it by now, but it still fills me with indescribable rage when she says "iiit's for security".

[Mike Dodd]

Orange still not got back to me , But seems to be working now ,Like said they said 2 masts had faults but no idea when it would be restored .

[Goodliz]

Our's still not working. The whole time the display has shown the signal strength to be full but still not able to make/ receive calls.

I can send and receive texts though.

[goosegreenite]

Anyone having any luck today? Like others my iPhone showing full strength signal but unable to make or receive calls. Followed Pebbles helpful advice - phone worked for a 2 minute call before cutting me off. Had booked apple genius appointment for tomorrow but this sounds local. Mike Dodd did orange ever get back?

[DulwichFox]

Same here.. No I/C or O/G service....

Tried changing Network settings but no choices available on my phone...

Turned phone off / on.. all working now.

I/C & O/G call all ok...

Foxy

[DulwichFox]

Still Working..

Looks like phone reset off/on has sorted out problem..

..although still have weak signal.

Foxy

[tiddles]

how bizarre, also in friern road. this happened some weeks ago, and I thought it was the phone. was told to do the reset networks thing. It happened again sunday evening, and yesterday evening, altho I have a good strong signal showing. I ha assumed my phone was faulty. My hushand has the same model and network and has had no problems.

[Mike Dodd]

Sorry Goosegreen they did not ring back so I rang them again today said they have no record of my previous phone conversation all they said was transmitter down so asked about compensation as I use this for work and guess what someone is going to ring me tomorrow my phone is working at the moment sometimes?????

[DulwichFox]

Watchdog BBC 1 20.00-21.00

Report on Orange / 02 loss of signal..

Foxy

[JessEloise]

I still can't make out going calls and cant receive calls (I'm located by Dulwich Library), but phone is showing full reception. This happened last week as well but my phone worked fine when at the bottom of Lordship Lane, at work in the City and in Oxford. This is really frustrating and not the service i pay through the nose for! i have an HCT Desire S if anyone has any idea how to get it working?

Thanks!

[pebbles]

I've just spoken to them again. Aghaghagh

So he admitted mast down but said there was no information anywhere as to whether it is even going to be fixed!!! He said if and when we can start making calls we can then phone and ask for credit but there's nothing set in stone and with regards to breaking the contract as they are not providing us with a service he said good luck it will never happen as the contract as every eventuality covered.

So basically he said thanks for phoning but there's nothing I can do

To say I'm annoyed is a understatement. I was stuck on the motorway for 7 hrs on fri night but I couldn't contact my husband as he was at home with no reception!!!

If Anyone has any info on breaking contracts etc pls share :)

[Sue]

It's really weird as I've had no problems at all with Orange lately, thank goodness, either calls or texts.

I hope that's not tempting fate!!

[tiddles]

it is so intermittant, and you havew no idea that the phone is not working until you try to make a call - so cannot actually get a grip on how long I am without a service. I echo pebbles - I was urgently trying to contact someone and the ruddy phone didn't work!!

hmmmm