Part-time / flexible telephone appointment setter roles available

[chfigaro]

I'm looking for a couple of fantastic local people to join my team on our mission to make the world a safer place: might this be for you?

 

Please tag in anyone you know who might be a great fit 🙏

 

JOB PURPOSE

Work in fast-paced environment to find new sales opportunities, evaluate the quality of that

opportunity, and if a right fit for both the potential client and our company, move them into a consultation call with our MD.

 

KEY ACTIVITIES

· Accepting calls from prospective clients as they arise

· Calling prospective clients using a list of phone numbers provided to you

· Familiarizing yourself with essential details of our products and services

 

JOB BRIEF

· We are looking for an Appointment Setter to join our team and support our MD by contacting prospective clients via telephone to ensure we meet our monthly sales meeting goals

· An Appointment Setter’s responsibilities include making sure that potential clients might be interested in our products and services, then scheduling a time with each potential client so they can meet one-on-one with our MD

· Ultimately, you will work directly with customers to set appointments

 

RESPONSIBILITIES

· Field basic questions and concerns about our services

· Qualify prospective clients to understand if they may have a need for what we do and could become a customer

· Where appropriate, schedule consultations between the prospective client and our MD

· Keep a detailed log of calls, including those which were not answered

· Attempt to contact prospective clients who you have been unable to contact

· Produce daily reports to review at our morning meeting

 

REQUIREMENTS AND SKILLS

· Proven work experience in sales, customer service or a similar customer-facing role

· Top-notch verbal, written and interpersonal skills

· Outstanding listening skills and attention to detail

· Excellent phone etiquette

· Persuasive and results-oriented

· Self-starter, motivated and resilient (not every call will be successful)

 

FREQUENTLY ASKED QUESTIONS

 

WHAT DOES AN APPOINTMENT SETTER DO?

Appointment Setters are professionals who call businesses and individuals to encourage them to make appointments with our MD.

 

WHAT ARE THE DUTIES AND RESPONSIBILITIES OF AN APPOINTMENT SETTER?

The Appointment Setter's key responsibilities include finding out if potential clients are interested in our services, then scheduling a time for our MD to meet with each potential client.

 

WHAT MAKES A GOOD APPOINTMENT SETTER?

A good Appointment Setter needs to have excellent communication skills since they will be talking with a wide variety of people to schedule appointments for our MD.

 

WHO DOES AN APPOINTMENT SETTER WORK WITH?

An Appointment Setter works directly with potential customers to schedule appointments for our MD.

 

WHAT ARE THE HOURS AND IS THERE FLEXIBILITY?

The full-time hours are 9am – 5:30pm. Flexibility would work within that time. The only locked in meeting is a 15 min daily huddle at 9:30am every morning you are working.

 

WHAT IS THE WORK LOCATION?

Predominantly this is a remote, working from home role. However, you will spend initial training time with our MD (who lives in SE23) fact-to-face; and ongoing face-to-face meetings will occur, too.

 

HOW MANY POTENTIAL CUSTOMERS WOULD NEED TO BE CALLED IN A DAY?

We are targeting 20 booked calls with our MD per week. New leads will be added into your list weekly. There are also existing databases to work through (CRM, LinkedIn, previous leads). As a guide, expect to make around 80x to 100x call attempts per day. The target ultimately is not on calls made, but appointments set.

 

PACKAGE

· Basic pay = £100 per day (~£26k per year) plus £10 per qualified appointment booked

· On Target Earnings = £30k+ per annum.

· The above is pro-rata if working part-time.

· The role could be done on a self-employed basis

 

HOW TO APPLY

Please email Christian at [email protected] with:

· Your CV

· A brief covering letter explaining why you think you’re a great fit for the role

· Your location and availability

 

ABOUT US

· Slip Safety Services helps blue-chip clients to ensure health & safety compliance.

· We specialise in the prevention of slip, trip and fall accidents, which is the largest cause of injury and insurance claim in the UK.

· Typically, our clients see a 57%+ reduction in incidents, thereby saving £10,000s to £100,000s a year.

· Clients include Network Rail, London Stock Exchange, and Lewisham and Southwark councils (in their leisure centres).

· We also partner with key stakeholders like AXA Insurance.

· With your help, we can continue to make the world a safer place.