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I'm sure they take calls, TfL is a bit old school.  Register your vehicle for automatic payment should a similar thing happen in the future.  I got caught on Xmas eve ten years ago stupidly thinking it was the holiday period.  Only time time I've ever driven through it during the charging period.  You can go through E and C if you stay in the ring road but it's a bit convoluted.  As others will know from threads elsewhere I usually take public transport or cycle but that is not relevant to your question.

Thanks for your reply Malumbu. We are registered for auto payment but I just realised the card has expired so have added a new one so hope it’s not too late. 

Will be interested to see if anyone else has been in a similar situation.

 

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