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On 20/01/2026 at 11:56, ctovey said:

Booking becomes available 1 week in advance. - I can book for a Tuesday swim at 10pm on the Monday one week prior.  Even at 2 mins past 10pm, there are sometimes only 15 places left out of 30, so speed is of the essence!   I don't think you necessarily have to book a certain lane i.e. slow/med/fast.  How are they to know what lane you swim in when you get there??

Exactly this - and at least 10% of those don’t turn up and don’t get fined? Only those obsessed with the idea of efficiency (at the expense of humanity) can applaud a 100% bookable system. It stinks of top-down bureaucracy and goes against how most people want to live their lives. (Specific needs (preferences, really) can still be accommodated with a booking/set aside system but a totalitarian approach just isn’t realistic or human). 

"Only those obsessed with the idea of efficiency (at the expense of humanity) can applaud a 100% bookable system. It stinks of top-down bureaucracy and goes against how most people want to live their lives. (Specific needs (preferences, really) can still be accommodated with a booking/set aside system but a totalitarian approach just isn’t realistic or human)"

WOW - this seems a bit extreme.  Most things in life you need to book. Yes it can be a bit of a pain but thats the way it is.  You could try the other pools in the area- we are very lucky to have 3 + pools in our area

  • Agree 2
2 hours ago, Nigello said:

Exactly this - and at least 10% of those don’t turn up and don’t get fined? Only those obsessed with the idea of efficiency (at the expense of humanity) can applaud a 100% bookable system. It stinks of top-down bureaucracy and goes against how most people want to live their lives. (Specific needs (preferences, really) can still be accommodated with a booking/set aside system but a totalitarian approach just isn’t realistic or human). 

I think you do get charged if you don't turn up and don't cancel

  • Agree 2

I would support bringing back some sort of sanction for not turning up (if it's not still in force).  But I think a sanction that reduces your ability to book in advance (say you go from 7 to 3 days advance) rather than a fine would be more effective and easier on the staff who work there.  It would also be more effective for rich people who might not care about paying the fines.

Or you could just fine say the top 5 worst offenders in a month, which would probably take out those who had a genuine one-off emergency so couldn't turn up.

Edited by the_hermit

I find it goes on in all council leisure centres that people book places the moment they become available on the app then cancel in the 3 or 4 hours before the reserved slot so as not to incur a pentalty fine..

Its annoying but thats what happens...

I just keep checking my emails and the app and sure enough a places often open up the night or a few hours before.

  • Agree 1

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