Yet another burst main... major leak on Lordship Lane nr junction with Barry Rd

[Jellybeanz]

Multiple complaints and reports of the leak but no barrier as of 4.30pm today. Shockingly bad form especially as they had TW engineers on site across the road this morning. Fix one, another bursts. Lots of residents without water in this hot weather, just terrible...

[heartblock]

Aah that explains the low water pressure…. No absolutely no information on the Thames Water site. Thank you. 

[Rockets]

And outside JAGS tonight as well.

[Happyme5]

It's a disgrace.  Privatisation of public companies.  Thanks to Thatcher creating a false economy and fake wealth that never really existed.  Now we are all paying the price big time.  Lack of investment and lack of planning etc grrrr

[Jellybeanz]

Hopefully they'll do the repairs urgently 

[Batbara]

Yes, and now there's a leak further down Barry Road. Two men from Thames came and stood there looking at it and then went away. Over 24 hours later water still pouring out and no sign of any action to repair

[jazzer]

Have you reported it on Thames Water's twitter page?

[Jellybeanz]

Twitter is a good idea... and also WhatsApp and phone. They eventually take notice if they get enough complaints 

[christine56]

East Dulwich rd has a major leak also by jags 4different places it’s leaking from been going all day thousands of liters nobody stopping it 

[jazzer]

Only TW can assess, manage, arrange and oversee the repairs. But it's madness that all that water is going to waste, even more so when bills have increased by 40% and TW themselves are encouraging people to be careful with water usage. Show's in reality how little they really care. 

[Pugwash]

How far down Barry Road (have not been out today).

 

[Sue]

10 hours ago, jazzer said:

Only TW can assess, manage, arrange and oversee the repairs. But it's madness that all that water is going to waste, even more so when bills have increased by 40% and TW themselves are encouraging people to be careful with water usage. Show's in reality how little they really care. 

Different people will be  involved within Thames Water. The people dealing with the leaks aren't the people encouraging less water usage.

How many people have reported the Barry Road leak? By what channels? What response have they had?

When we had a leak in our road which meant we had no water, several people reported it, there was good communication with TW, they explained why they couldn't come out immediately (other urgent jobs elsewhere in the area) , kept  in touch with us and fixed the leak within a reasonable timescale (hours).

Someone from TW also contacted me later to make sure my water was back.

12 hours ago, christine56 said:

East Dulwich rd has a major leak also by jags 4different places it’s leaking from been going all day thousands of liters nobody stopping it 

But does Thames Water know about it?

They aren't psychic (I presume). If nobody reports it, I also presume they won't even know the leaks are  there, unless they have some kind of central monitoring system which tells them when there are leaks in the system.

To make it clear, I am not defending Thames Water as a company, which I think should never have been privatised. 

But there are some things they can't be blamed for (old and disintegrating water pipe system in London) and some they can (possibly, lack of sufficient staff to deal with leaks, maybe due to trying to save money to give their shareholders more. But this is just surmise on my part - I know nothing about Thames Water).

Edited July 6 by Sue

[Penguin68]

But in many cases the leaks are happening in the same places again and again, and every inch of pipe outside the Horniman on the South Circular must have been replaced at least 3 times in the last 15 years! Of course the infrastructure in some areas is old, but locally there's been quite a bit of replacement. To little effect it would seem. 

[Sue]

27 minutes ago, Penguin68 said:

But in many cases the leaks are happening in the same places again and again, and every inch of pipe outside the Horniman on the South Circular must have been replaced at least 3 times in the last 15 years! Of course the infrastructure in some areas is old, but locally there's been quite a bit of replacement. To little effect it would seem. 

But without knowing the cause of the repeated leaks, it's impossible to comment really.

Poor repairs? Something wrong further up the system? Lack of maintenance? 

When one of the leaks in our road recurred shortly after it had been repaired, a TW guy said to me that the repairers must have jumped too hard on the asphalt (?) laid above the point of the repair when they were getting it to settle (?) and broken the repair.

I wasn't sure if he was joking or not 🤣

Edited July 6 by Sue

[beansprout]

In the country, where I have relocated to these things and dealing with council  for all matters are dealt with  in days… freely admit less population than london. Certainly faster in everything.  Not surprised at all about Thames Water - remember years ago calling them about a leak in road - then it took a week for them to come out, despite daily calls from me. Disgusting at that time the lack of concern and wastage of water. Unbelievable that they are not held to account fir anything and that goes for Southwark Council as well.

[Sue]

2 hours ago, beansprout said:

In the country, where I have relocated to these things and dealing with council  for all matters are dealt with  in days… freely admit less population than london. Certainly faster in everything.  Not surprised at all about Thames Water - remember years ago calling them about a leak in road - then it took a week for them to come out, despite daily calls from me. Disgusting at that time the lack of concern and wastage of water. Unbelievable that they are not held to account fir anything and that goes for Southwark Council as well.

The thing is, their staff seem to be very thinly spread across a wide area.

When our road had one of the  leaks, the first TW guy on the scene (who had come to assess the situation) had come from miles away. I can't remember where now, but it was nowhere near ED, not  even in Southwark.

And he said the reason the leak couldn't be immediately fixed was because the people who would do it were presently dealing with other  emergencies (well, not strictly emergencies).

[beansprout]

Personally, I would withhold money / unacceptable all round. Everywhere you look in London, something dug up byTW - well not literally everywhere but you know what I mean

[Happyme5]

Unfortunately it goes back to investment and priorities.  Again as we know water and power should not be for profit.  The guys on the ground are doing their best.  But the desire to pay huge dividends to stake holders/CEOs  often drives the internal economy in private companies.   It's a fast buck at our expense.  Water bills have gone up by about 40%in one year.   It is crazy.

Edited July 6 by Happyme5
Addition

[Sue]

Well the rain and hail won't have helped 🤣

[Rockets]

Dulwich is encircled again by road'works!

It's got so bad even Margy is irate: 

 

[jazzer]

Can you post this on the TW twitter page, the more people who do, the better chance of it being repaired. 

28 minutes ago, Rockets said:

Dulwich is encircled again by road'works!

It's got so bad even Margy is irate: 

 

Can you post this on the TW twitter page, the more people who do, the better chance of it being repaired. 

[Penguin68]

Who needs LTNs when our utilities (B Gas and T Water) are so adept at sealing off the area from the menace of traffic? 

[beansprout]

Count yourselves lucky you are not Mitcham /Croydon way - according to news, hundred of homes without water.

Can’t believe a company of this size are so inefficient or have so few staff. Criminal when you think of countries without alot of water or how far people walk to get water and yet here in west or UK in particular we just let it run away in torrents…

 

[Sue]

25 minutes ago, beansprout said:

Count yourselves lucky you are not Mitcham /Croydon way - according to news, hundred of homes without water.

Can’t believe a company of this size are so inefficient or have so few staff. Criminal when you think of countries without alot of water or how far people walk to get water and yet here in west or UK in particular we just let it run away in torrents…

 

Blame privatisation.

Every additional member of staff employed is less money for the shareholders 🤬

[Pugwash]

Blame Margaret Thatcher - she started the privatization of public utilities.