Electric boiler issues

[murphioso]

We have an electric combi boiler (a Strom 24kw) at home, and are having a lot of trouble finding someone who can help with diagnosing issues we’ve been having with both the hot water and the heating.

Plumbers we speak to have generally been inclined to say they can’t help because it’s an electricians issue, and electricians don’t want to help as it involves a lot of plumbing… We can’t get hold of the original installer, so are currently a bit stuck getting things fixed.

Does anyone happen to have any suggestions for someone who might be able to help? Thanks!

[radiantrooms]

Hi there . I just sent  your message top a friend of mine that’s owns a heating company in Penge and she said they can certainly help you.

 

Her name is Jools

[email protected]

02086649099

 

tell her Jack passed on her number

[Sue]

If you haven't already, try Tommy Rooney. He is excellent.

https://www.trooneyheating.co.uk/

I have found him to be very knowledgeable, honest, reliable  and helpful.

ETA: Have you asked the manufacturers? Or ChatGPT? (Also very helpful with things like this, I have found!)

Edited January 16 by Sue