Dulwich Leisure Centre, seriously - how do you book a swim?!

[Coco_123]

I haven't been swimming at Dulwich Leisure for years, and since they reopened including a new website, it seems impossible to book a swim.

Has anyone cracked it? I'm not a gym member there, so you'd think their swim timetable was fully viewable, but it isn't. You sort of have to make a guess about exactly which day, time and type of swim, (e.g forcing you to decide whether to click on medium lane 45 or slow lane 60 - madness) before you've even found out if there's any slots generally? And then if you do see a S'pace Available', by the time you click forward, it then always says 'Fully Booked'.

No joke, I've been trying and failing for weeks. If you email Southwark Leisure they don't reply. If you call Dulwich Leisure Centre there's no human to answer the phone (and it says voicemail is full). What the --? Do Southwark want us to be healthy or not? Seems madness to me that we live on Crystal Palace Road yet we have to go to Forest Hill Pools to swim.

If anyone's cracked it please do shout

Edited yesterday at 14:57 by Coco_123
typo

[NewWave]

good luck booking forest Hill, I've been trying to get in a fitness class there (I'm a member) for two weeks and they're all fully booked..I go on the waitlist by the time I've recieved an email to tell me a slot has become available its gone and sessions are all fully booked.

really really depressing. 

[march46]

Do they still operate a waitlist for classes? I thought the policy changed and you now have to check repeatedly to see if a space becomes available - not sure how this is an improvement btw!

[bonaome]

Are you able to use the app? Search your App Store for move Southwark and it should come up. One downloaded you can see sessions by the day. You don’t need to be a member, but you do need to set up an account for the app so you can log in. You can pay as you go from there.

dm me if that’s still bamboozling for you and I’ll try to help more.

it really should be easier than it is!

[Alec1]

If you live on the same road as leisure centre, might be worth dropping in and finding out what the problem is?  I think, you have to have an account. 

 

[MonkeyNews]

I've just logged on to the app and there are plenty of places available in the evening for all the lanes, every day this week. It seems like you are not looking in the right places.

[Nigello]

It is a bit (and unnecessarily maddeningly) complicated because you have to choose a type of swim (lane/over 60/men only etc. and even which speed you’d like to swim at), so I sympathise. I have no idea why Southwark won’t repeal these rather daft restrictions or at least some of them and just have most of the day as open swimming (with one lane always roped off for those who want to do lengths).