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If HSBC had asked if I had recently used my card to purchase something with xxxxx, rather than asking me when/where I had used my card. I use the card each week for shopping and with Xmas coming up and extra expenditure I would have to think when last used that account's card.

A letter giving me a security number for telephone banking arrived today - so hopefully this may sort things out.


Think I will check with Passport Office is they will allow me when I renew passport next March to use my original name.


Many thanks for all your replies and helpful suggestions

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