Broken pipe in garden

[Earl Aelfheah]

We have an unplanned water feature taking hold in our garden. Every time we have a shower or empty a bath water bubbles up in the garden. We phoned Thames Water but they basically said it was not their problem (albeit very politely). I have no idea who you engage to fix something like this as it involves digging up the garden. Does anyone have any experience or advice? Thanks

[The Minkey]

Check your building insurance, it may include cover for drains. Otherwise, the businesses / trades forum might be your best bet for recommendations for a drain repair company, they tend to do cctv type surveys too. Small consolation I know but thank the lord it's not bubbling up every time you flush the toilet.