OP has said a lot about that. They've been a bit less forthcoming in describing their own behaviour in how they "raised the issue"! Perhaps that might explain the laughing onlookers. Perhaps not.
I think RM put out weird messages like this when they don't have the resources to fulfil the service within the time frame their customer has paid for. I once had a message regarding a parcel non delivery that they were unable to deliver as my address was inaccessible as if there were severe blizzards or storms. They did however manage to deliver the regular mail that day.
This thread is about the father's ungenerous and snide reaction towards a pedestrian, into which his four-year-old collided. Not about whether said child should have been cycling on the pavement.
It's a thread about parenting so stop hijacking it, just so you can showcase, yet again, your vast and superior knowledge about roads, bikes, cars, driving, the law, pavements, ebikes, LTNs. PCNs, lanes, lines, speed limits, helmets, lights, dayglow, lycra etc etc etc.
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