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First Utility

RecorderSue

By RecorderSue
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RecorderSue

RecorderSue

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Did anyone get an email recently from first utility suggesting that their monthly direct debit would have to go up because of a massive overspend? I did. They had emailed me that I would have overspent by over ?300 by the end of last month and proposed raising my DD by 60% . I rang them and got a different story. It was a mistake, I was about ?20 IN CREDIT and they had already taken one increased DD. So they have promised to restore my DD amount to the original. Just wondered of anyone had a similar story.
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