Thanks both of you. I have also been having the same problem. I emailed the named person on the letter, with no response. I also tried phoning and was transferred to another number which cut me off. I hope they extend the deadline for applying as there are likely to be many people without a permit by the deadline for applying.
Crikey, £4 plus does seem excessive for one card, let alone twelve at that price!
Did he explain why he wanted to spend so much? There could be many reasons.
Did the recipients also send expensive cards? If so, rather than putting them in the recycling bin, you could just cut the handwritten bit off and send them to a different relative the following Christmas!
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