Yamamomo - Tips & Service charge

[murt]

Hi

No doubt people are aware of the issue of restaurants withholding service charges and tips from waiting and kitchen staff which has recently been in the press. This is something I consider completely unacceptable and dishonest. If I am happy to pay a tip, whether it is included as a service charge or as cash, I expect it to be paid in full to the staff, and not go to the management or increase the company's profits

Having said the above, and following a recent visit when the food and service was excellent, it is my understanding that Yamamomo do not pass on all, or possibly any, of the service charge or cash tips to their staff. If people feel the same way as I do, I suggest that if they go to Yamamomo - which I recommend - they should ask the manager what their policy is in this regard. With any luck, a bit of pressure from customers may get them to change their policy and treat their staff and customers with the respect they deserve.

I have emailed the company a couple of times on what their policy is on this, but they chose not to reply

murt