ianmyoplex Posted November 26, 2015 Share Posted November 26, 2015 Went to use the ATM at Tesco's on Crystal Palace road today at 16:00hrs. The ATM swallowed my card, I have since contacted Nat West to cancel the card, who have exxplained to me the card has been used fraudently at Currys and ?500 withdrawn from the ATM. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/ Share on other sites More sharing options...
Bluerevolution Posted November 26, 2015 Share Posted November 26, 2015 Do you mean East Dulwich Road? Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931130 Share on other sites More sharing options...
DulwichFox Posted November 26, 2015 Share Posted November 26, 2015 Where is there a Tesco's on Crystal Palace Rd. ?? or indeed an ATM. ? DulwichFox Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931133 Share on other sites More sharing options...
ianmyoplex Posted November 26, 2015 Author Share Posted November 26, 2015 Sorry guys it is on the East Dulwich Road, next to the petrol station. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931134 Share on other sites More sharing options...
Bluerevolution Posted November 26, 2015 Share Posted November 26, 2015 Have you informed the store? Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931137 Share on other sites More sharing options...
ianmyoplex Posted November 26, 2015 Author Share Posted November 26, 2015 Yes but they tell me it is nothing to do with them i have to contact the Bank, and that is what i have done. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931138 Share on other sites More sharing options...
Jacqui5254 Posted November 26, 2015 Share Posted November 26, 2015 How awful. Thanks for taking the time to let us all know, ianmyoplex. Hope you get your money back without too much hassle. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931144 Share on other sites More sharing options...
Cedges Posted November 26, 2015 Share Posted November 26, 2015 Were the fraud transactions before or after 4pm? it sounds to me like it was before and your card was taken by the atm in case you were the fraudster. If this is the case, the atm is working perfectly fine, your back is pretty good at fraud detection and tesco are not at fault. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931178 Share on other sites More sharing options...
ianr Posted November 26, 2015 Share Posted November 26, 2015 Otherwise it sounds as if it might have been a Lebanese loop, https://en.wikipedia.org/wiki/Lebanese_loop.Possible actions? Examine the card slot for the device? Call your bank immediately to cancel card? Hang around, openly or covertly, in the expectation that a perp will be along shortly to collect the card? Call the police immediately to advise them a possible Lebanon loop exploit is in mid-course? Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931206 Share on other sites More sharing options...
ourbubbleonline Posted November 26, 2015 Share Posted November 26, 2015 Got to say something here - Ok you got the location wrong, yet come on people where is the only TESCO in ED, give the guy/girl a break. Feeling for ya! Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931209 Share on other sites More sharing options...
KrackersMaracas Posted November 26, 2015 Share Posted November 26, 2015 Echoing Ourbubble and Jacqui - thanks for letting us know, and I'm very sorry you had your card stolen. I hope your bank refund the money. A shame Tescos couldn't help more (or put a warning up) but I can understand their position. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931213 Share on other sites More sharing options...
minder Posted November 26, 2015 Share Posted November 26, 2015 Hope you get it sorted ianmy!This happened to me going back years ago at Sainsburys, Dog Kennel and nobody in the store could help me. I tried and insisted to get a deputy manager to open up the ATM to get my card back with no avail! He just said it's down to the actual bank. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931226 Share on other sites More sharing options...
IVAN EDAKE Posted November 27, 2015 Share Posted November 27, 2015 Shocking Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931246 Share on other sites More sharing options...
Curose Posted November 27, 2015 Share Posted November 27, 2015 Thank you for making us aware of this. Hope your bank covers your financial loss. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931259 Share on other sites More sharing options...
Otta Posted November 27, 2015 Share Posted November 27, 2015 This happened to Mr (in Penge) a couple of weeks back. Did you tell the police? It's a horrible feeling. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931282 Share on other sites More sharing options...
JohnL Posted November 27, 2015 Share Posted November 27, 2015 Mine got swallowed in Holborn Kingsway - no money taken.Apparently the bank that swallows it cannot do anything - only possible if it's your bank.I rang my bank and they just said sometimes machines do that ... nice. Said I could take money out using a branch check (they had those in the 80s). Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931328 Share on other sites More sharing options...
Otta Posted November 27, 2015 Share Posted November 27, 2015 The issue is that devices known as "Lebanese loops" (https://en.wikipedia.org/wiki/Lebanese_loop) are stuck on to the machines, so when the machine "retains" your card, these devices hang on to it so once you walk away someone comes along and gets your card out. They have cameras attached to the top of the machine which give them your PIN, they then proceed to withdraw as much as your account will let them. Fortunately for me it was just before pay day so they only got ?40 (HA!!!) which the bank have since refunded.A week after it happened to me I noticed another device on the same machine so called the police. They turned up and showed me how the camera was hidden under a strip stuck to the top side of the machine.Very clever and surprisingly simple scam. Bastards. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931375 Share on other sites More sharing options...
Penguin68 Posted November 27, 2015 Share Posted November 27, 2015 They have cameras attached to the top of the machine which give them your PIN,It's always a good idea to shield the keypad (I use my open wallet) when inputting your pin. Doing that (and standing close to the machine itself blocking observation from behind) will (hopefully) offer some protection. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931380 Share on other sites More sharing options...
JohnL Posted November 27, 2015 Share Posted November 27, 2015 Penguin68 Wrote:-------------------------------------------------------> They have cameras attached to the top of the> machine which give them your PIN,> > It's always a good idea to shield the keypad (I> use my open wallet) when inputting your pin. Doing> that (and standing close to the machine itself> blocking observation from behind) will (hopefully)> offer some protection.Yes - good advice - Do that without even thinking now. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931399 Share on other sites More sharing options...
Siduhe Posted November 27, 2015 Share Posted November 27, 2015 Likewise, I have got into the habit of running my hand along the top edge of the machine/hole in wall before I put my pin in - as Otta says, that's where any camera is most likely to be and you can feel easily if there's something there. The only place I've ever found anything was at the cashpoints at Brockley/Crofton Park, but even that one time makes me very glad that I check. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-931404 Share on other sites More sharing options...
Gadge Posted December 1, 2015 Share Posted December 1, 2015 I think you will find that this ATM was identified as a problem many years ago when this type of crime surfaced. It was mentioned in a local news article and I stopped using it then. Shielding pin input was recommended then and I have done it ever since where ever. Also if a machine is susceptible to fraudulent use as this one is,don't use it again. The store recently moved the machine to a more open/visible location to the right of the building and nearer to the cashiers window. I always thought this was to make it more difficult to scam so the store knows it is a problem. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-932899 Share on other sites More sharing options...
DulwichFox Posted December 1, 2015 Share Posted December 1, 2015 Forget Lebanese Loops..Be aware of Pinhole Cameras.. they can be fitted in several locations around the keypad.. http://i.stack.imgur.com/6zV34.pngWould you of spotted it. ?DulwichFox Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-933008 Share on other sites More sharing options...
Mustard Posted December 1, 2015 Share Posted December 1, 2015 A while ago, the cash machine at the Co op on Forest Hill Road had a camera hidden in the top, which was discovered by the person in front of the queue. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-933029 Share on other sites More sharing options...
KrackersMaracas Posted December 1, 2015 Share Posted December 1, 2015 I never used to bother & thought people only covered pins to stop those behind them in the queue from commuting an offence ... Then I watched a documentary which focused on crime on the underground (it was interesting I swear!)- the team pulled an entire false front off a cash machine located in the concourse of a busy station, revealing a Lebanese loop and a camera. I was completely surprised that something so big could be fitted in an area that would always (when open) be surrounded by people. Since then I've been a lot more wary. You probably wont be able to avoid using a machine with a loop fitted ... But you can prevent the camera catching your pin by covering it entirely. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-933099 Share on other sites More sharing options...
Otta Posted December 1, 2015 Share Posted December 1, 2015 I guess if a couple of blokes walked in to a station in high vis jackets and started fiddling with a machine, the majority of people would just walk by, assuming the were engineers of some sort. Link to comment https://www.eastdulwichforum.co.uk/topic/84638-do-not-use-the-atm-at-tescos-crystal-palace-road/#findComment-933107 Share on other sites More sharing options...
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