Jump to content

Recommended Posts

Grr. I have smoke coming out of my ears.


Phoned Harris Sports Centre 10 days ago to book a party for early Dec. Went in with my cheque to pay earlier this week and found that the 3-5pm slot we had booked, "noone had written it in the diary" and so we had to rebook (at 1-3pm, overlapping baby nap time!)


I also couldn't pay by cheque it turned out, but I said I would be in today with cash and made the receptionist promise they wouldn't give away this second booking too.


Well guess what.. they did! When she was writing in their diary, she'd apparently just put my phone no and name, she hadn't actually included that we had booked a party!


It was almost a disaster, but today's receptionist, thank goodness, decided that as there no other free slots over the whole weekend, she would create a 2-4 slot just for us (which will work just about as the party is 1h with the bouncy castle and one in the party room)


I left a written complaint for the manager, I wonder what their explanation will be? I would think twice before trying to book a party there again and I'm still a bit nervous about what we'll find when we turn up on the day.

Eugh, what a nightmare.


I would ask about being put in the classroom across from gym fire e it for the food bit as otherwise don't see how you will have time to set up or clear up afterwards.


I went to a party a while back where they used the classroom and it worked really well. Might take the pressure off a bit.


How annoying.


Molly

The Nappy Lady Wrote:


>

> I would ask about being put in the classroom

> across from gym fire e it for the food bit as

> otherwise don't see how you will have time to set

> up or clear up afterwards.


WEll, it's their problem really. Let's see what the manager says. They just seem really unprofessional, even now they just took my cash and gave me a receipt, there was no form or anything to fill in.

Fuschia,


What I mean is that if the people before you don't get out on time then you wont have time to set your food up, if you plan to do that?


Also, clearing up and vaccuming the room is your responsibility, and I know from the parties I've been to there the room is trashed at the end with food all over floor etc. and people rarely get out on time. Just don't want you stuck there waiting to get in, or under pressure to get out at the end, it may end up that you don't get the full hour in the room.


Anyway, hope it works out.


M

x

Usually when you book a venue you should complete a booking form - this shows if you have just paid a deposit, which will then give you a date to pay balance before the event. Form should be signed and dated by whoever took your booking - a copy to be retained by them plus your copy. In the event of a double book - the person who booked first and has paper evidence to prove it - should get the booking.

BARA Wrote:

-------------------------------------------------------

> Usually when you book a venue you should complete

> a booking form - this shows if you have just paid

> a deposit, which will then give you a date to pay

> balance before the event. Form should be signed

> and dated by whoever took your booking - a copy to

> be retained by them plus your copy. In the event

> of a double book - the person who booked first and

> has paper evidence to prove it - should get the

> booking.


They don't seem to have any paperwork on the go at all!!

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Agreed and in the meantime its "joe public" who has to pay through higher prices. We're talking all over the shop from food to insurance and everything in between.  And to add insult to injury they "hurt " their own voters/supporters through the actions they have taken. Sadly it gets to a stage where you start thinking about leaving London and even exiting the UK for good, but where to go????? Sad times now and ahead for at least the next 4yrs, hence why Govt and Local Authorities need to cut spending on all but essential services.  An immediate saving, all managerial and executive salaries cannot exceed and frozen at £50K Do away with the Mayor of London, the GLA and all the hanging on organisations, plus do away with borough mayors and the teams that serve them. All added beauracracy that can be dispensed with and will save £££££'s  
    • The minimum wage hikes on top of the NICs increases have also caused vast swathes of unemployment.
    • Exactly - a snap election will make things even worse. Jazzer - say you get a 'new' administration tomorrow, you're still left with the same treasury, the same civil servants, the same OBR, the same think-tanks and advisors (many labour advisors are cross-party, Gauke for eg). The options are the same, no matter who's in power. Labour hasn't even changed the Tories' fiscal rules - the parties are virtually economically aligned these days.  But Reeves made a mistake in trying too hard, too early to make some seismic changes in her first budget as a big 'we're here and we're going to fix this mess, Labour to the rescue' kind of thing . They shone such a big light on the black hole that their only option was to try to fix it overnight. It was a comms clusterfuck.  They'd perhaps have done better sticking to Sunak's quiet, cautious approach, but they knew the gullible public was expecting an 24-hour turnaround miracle.  The NIC hikes are a disaster, I think they'll be reversed soon and enough and they'll keep trying till they find something that sticks.   
    • Totally agree with you.  🤣🤣🤣🤣🤣
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...