Hi, I have had the same problem with noise for the last 10 years, apart from the fact the the couple upstairs have 3 children- one has became a teenager so I now have to listen to his computer games to three in the morning and a load of staggering around when he is out of it. Southwark council are a complete waste of time, the only time they will come out to listen to the noise is for loud music. I have given up complaining as his only leads to more problems. Still trying to do an exchange.I think you should really think about moving for your own peace of mind, and make sure the next property you move into is not a house converted or an older type of building as these have no sound proof, the newer builds have to have it by regulation. Get saving and get gone!!!