I think the woman at the PR coffee shop is rude! she finds it impossible to smile or be friendly to anyone - least of all other women! when you buy a hot drink from her the expectation is that you should fry your fingers on the way to work as she refuses to double cup, give you a napkin or have one of those cardboard holders... I have tried to be nice as I can't imagine i would be too happy at the prospect of waking up every morning to work in Peckham Rye Station - possibly the most disgusting and depressing station in SE London but still! something has got to be done about the station... decor, staff, lighting, general rubbish and safety... would also be handy if trains ran on a more regular basis to Victoria...