1) Bring back the free trolleys - I always shove my cards in my back pocket and never pick up cash when I go there, it's only ever when you get to the entrance you realise. At the moment I've so far always been able to grab a free one but I doubt they're going to be around for ever. I know it cost supermarkets's loads to replace them when they go missing - but customer satisfaction should count for something, especially when you also needs to frag a 2 year old around with you, a basket's not an option. 2) Why on earth do they open 24 hours during the week but not open until really late on a Sunday. Maybe an earlier opening would ease some of the ridiculous congestion - especially when they always seem to use the weekends to re-stock all the shelves. 3) More parent and baby parking spaces please. 4) Finally (and most frustrating of all), similar to other postings I am always being overcharged and items being scanned twice. I used to work in a supermaket myself (many years ago) and I know full well that you can tell when you've accidentally scanned something twice. The staff often seem like they can't be bother to call a supervisor over to sort it out. In all fairness the staff at least are pretty helpful when you need to ask a question and always say hello though (still I'd rather not pay over the odd's!)