There is nothing wrong in charging people for a car parking by NCP as they have invested a lot of money in that. The only problem is that they forgot to invest a couple of hundreds pounds in a proper sign informing that there is not "usual" free sainsurys car parking but a chargable parking managed by NCP. Do you think that they just forgot to do it or that the managment people of the sainsburys in Forest Hill are so stupid and don't know this problem ?? You should see today the suprised faces of the old couple putting their shopping in the car as the trafic warden informed about the penalty parking ticket. How they should know about the parking fees if there is no big sign informing about it ???? They just park automaticly their car as in many other free sainsburys parkings. There is only the question about fair business practices - nothing more !!!!