TheWinterBones

& the end of one :)

Please no.

Growlybear Wrote: ------------------------------------------------------- > It's so easy to catch a heel in paving and > dislodge the heel tip - I've done it so many times > and not realised at the time. I'm afraid that I > think it's the OP whose being unreasonable in this > instance not the man in Merrifields. If the heel > tip was in place when you left the shop, then he > only has your word that you haven't caught your > heel, and quite frankly, for the sake of ?3.50, I > would be far too embarrassed to make such a fuss > and would have paid for a new heel rather than > risk damaging my boots. My thoughts exactly. & I don't know why OP expects free service elsewhere?? Everyone else who walks in with a damaged heel is going to have to pay. Why are you the exception? :S