madonna

agreed, consistently good value.

I have already told Blackbird themselves that I rate their sandwiches very highly, and their cakes, and their smoothies. it's a joyful day when I go there

I keep telling you that you have the best sandwiches, smoothies and cakes, now I am tellling everyone else.

Concordia churns out statistics (self-generated) and guess what? they would have us believe that their delivery is better than before they took over. How can that be when I have yet to encounter a single patient who agrees? what about the quality of clinical care, the excellence of which those of us around long enough remember before the statisticians came into town.

the PCT advise that the initiative upon which they awarded a contract to Concordia was based on the Stour programme which clearly states that the first telephone contact should be with the most senior medical practitioner available; not a model experienced by patients at Melbourne Grove.

when I checked that useful web-site lead, www.healthcarerupublic.com, (thanks for alerting me to it) I read that Concordia's Parkside and Melbourne Grove medical practices were deemed to be poor performers "more than half of practices run by private companies score below the England average in the quality framework, according to a G.P. survey. The statistics were based on 2006/7. The England average score was 954 points. Melbourne Grove scored 803." Given the history of complaints still appearing on this web-site, one can only speculate how Melbourne Grove might score in the next survey? Can anyone provide a solution or an alternative?

does that mean that each and everyone one has individually got to file a list of mistakes made by MCGP? can there not be a collective application from patients? what about involving our councillors or local M.P.?

Dr. Fradd is quoted as believing that 7000 patients only require 1 doctor supported by nurse practitioners. He has achieve that aim. dr. Haldane leaves on Friday. Given the chaos and dissatisfaction engendered in the community surely it is clearly in order to approach Southwark PCT, who after all awarded Concordia a 3 year contract in May 2006? Please contact hte forum and add your voice by adding comments and views on the website.