Jump to content

Recommended Posts

JohnL Wrote:

-------------------------------------------------------

> I never check either - they could do it regularly.

> I suppose they double charged ?

>

> Maybe they should give one of those price match

> tickets saying "Today we overcharged you by ?12"

> :)


I would prefer the price match ticket saying "today we fecked you over, you only came in for a sandwich and ?87 later you have left with things you didn't need as they were on BOGOF" 😥

That often happens. I bought a bottle of wine from Sainsburys (not DKH) a while ago, on special from ?11 down to ?6. When it went through it priced at ?11. When I questioned it, they asked one of the floor staff to check it - he came back and said ?11. So, I went back to the spot with him and pointed out the 'special' tag.


"Oh, that finished yesterday. It's ?11 now."

"Errm - it's marked at ?6. You have to honour that"

"No, we just haven't changed the price on the shelf ticket. It's ?11."

"I'd like to speak to a manager."


Manager comes over, I point out the tag, manager tells floor staff person that the lower price is to be honoured. Floor staff person looks genuinely perplexed.


Sadly, the law is on Sainburys side in this. They're allowed to charge differently to the shelf price - the onus is on you to detect it and reject the purchase (or argue them down) if you don't like the new price.


I always try and keep an eye on these things as it happens quite regularly. Sainsburys used to refund the difference + 10%. They don't any more. Read into that what you will.


You can take your receipt back to customer services and they might refund you. Might.

As a side note, they are not obliged to offer it at the price shown under the sale of goods act, see http://www.telegraph.co.uk/finance/personalfinance/money-saving-tips/10602641/Price-glitches-Do-retailers-have-to-honour-pricing-mistakes.html until payment is accepted (not offered, there's the difference, for there's no contract


In stores:

If an item is priced incorrectly on the shelf, or scans at the wrong price at the till, retailers are under no obligation to honour it, under the Sale of Goods Act. They can offer the item at the correct price or refuse your money and withdraw the product from sale.

If a pricing mistake is not noticed and the customer pays for an item at the reduced cost, the purchase is considered a legally binding contract between the retailer and the customer. The shop has no legal right to claw back any money if it later realises there has been an error.

DulwichFox Wrote:

-------------------------------------------------------

> Jah Lush Wrote:

> --------------------------------------------------

> -----

> > I prefer to use the Sainsburys at Forest Hill.

> > Prices seem to be marginally cheaper in that

> store

> > than at DKH.

>

> Not much parking in Forest Hill branch..

>

> Foxy



I don't drive.

caveat emptor and all that - we have often been overcharged at DKH and Forest Hill Sainsbury's, both stores notorious for misrepresenting deals e.g. microwave special offer ?50, ?100 at the till as 'the offer finished yesterday' was particularly galling, and till receipts as exercises in obfuscation.
Lynne - in Superdrug - cotton wool rolls 97p, 2 for ?2. when I pointed this anomaly out, the assistant could not understand what I was 'getting at' = there is often an 'assumption' of tandem value : there should certainly be an 'assumption' of marketing integrity.
Lynne, this made me laugh. This is what I mean by an assumption, and an expectation that if we go up a size it will be cheaper, and not be penalised for buying more ! Lynne I am coming shopping with you next week, they won't get past both of us !

Blah Blah Wrote:

-------------------------------------------------------

> It doesn't just happen at Sainsburys though. I

> always check receipts, esp when things are reduced

> or multibuy offers. Have seen errors at most

> stores we shop at.


I always hope it should even itself out however, but you

can't take advantage of an offer that hasn't been advertised :)

Here's the antithesis of the title.


Took Mrs adonirum shopping at the weekend, we were after some rice, decided on Tilda Basmati (2kg size) but there was no price ticket on the shelf.There were prices for 1kg and 500g. Asking the till manager what the price was, who then looked at the shelf,she said she didn't know. Mrs adonirum made an off the cuff remark "why are you selling products without a price". This appeared to "strike-a-nerve" and back came the reply "you can have it for one pound". Mrs adonirum agreed and picked up two!! That's ?15/16 normal retail price for a couple of quid!! However, this was Tesco in King's Lynn, so perhaps better customer service/care out in the back of beyond.

adonirum Wrote:

-------------------------------------------------------

> Here's the antithesis of the title.

>

> Took Mrs adonirum shopping at the weekend, we

> were after some rice, decided on Tilda Basmati

> (2kg size) but there was no price ticket on the

> shelf.There were prices for 1kg and 500g. Asking

> the till manager what the price was, who then

> looked at the shelf,she said she didn't know. Mrs

> adonirum made an off the cuff remark "why are you

> selling products without a price". This appeared

> to "strike-a-nerve" and back came the reply "you

> can have it for one pound". Mrs adonirum agreed

> and picked up two!! That's ?15/16 normal retail

> price for a couple of quid!! However, this was

> Tesco in King's Lynn, so perhaps better customer

> service/care out in the back of beyond.



Bargain! .... King's Lynn is a dump apart from the little bit of old architecture

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Staff get taxis in and out and get paid extra (which I think is x2). Some people like to work on Bank Holidays and others don’t. Some people actively avoid Christmas for personal reasons. Long live freedom of choice! 
    • Here is another article from the excellent Special Needs Jungle (SNJ) with tips for responses to the SEND conversation survey. Including shoe horning in EHCPs which they "forget" to ask a question about in the conversation. And living as we do in Southwark with the huge misfortune of 100% academy secondary schools, some thoughts on this and how unlikely inclusion in mainstream is within the current education landscape. Closing date 14 Jan 2026. And please consider a donation to the excellent entirely run by volunteers SNJ. In my view the government could save money by creating some smaller mainstream secondary schools for kids who can cope in primary school but not  with the scale of secondary, and need a calmer less busy setting. The funding would have to be different - it is currently on a per pupil basis which favours larger schools. But it would undoubtedly be cheaper than specialist provision, and the huge cost to individual children and families (emotional and financial) and to society. https://www.specialneedsjungle.com/tips-help-complete-governments-send-conversation-survey-law/ If anyone wants to take a radical step to help their struggling child, my tip is to move far away: these are the best two schools I have ever visited and in a beautiful part of the country. I only wish we'd moved there before it was too late for my son who had to suffer multiple failings at Charter North and then at the hands of Southwark SEND, out of education from February to October in year 10-11, having already suffered the enduring trauma of a very difficult early life, which in combination with ADHD made his time at schools which just don't care so very unbearable for all of us. https://www.cartmelprioryschool.co.uk/ https://settlebeck.org/ As an add on, I would say to anybody considering adoption, please take into account the education battles that you are very much more likely to face than the average parent. First you have schools to deal with, already terrible; then being passed from pillar to post within Southwark Education, SEND, Education Inclusion Team, round and round as they all do their best to explain why they are not responsible and you need someone different, let's hold another multi-agency meeting, never for one minute considering that if they put the child at the centre and used common sense they would achieve a lot more in much less time without loads of Southwark employees sitting in endless meetings with long suffering parents. It is hard to fully imagine this at the start of your adoption journey, full of hope as you are, but truly education is not for the faint hearted, and should be factored into your decision. You'll never hear from people who are really struggling and continue to do so, only from those who've had challenges but overcome them and it's all lovely. And education, the very people who should be there to help, are the ones who make your lives the most hellish out of everything your child and you face.
    • It’s a big problem all over London. I’ve seen it happen in Kennington and Bloomsbury in the last year. I think there has been some progress recently with some key arrests, but you do need to be very careful when walking around with your phone out, especially, as you say, if wearing noise cancelling headphones. Sorry you experienced this 
    • Luke Johnson (prominent director and co-owner), supported Brexit and backed the Vote Leave campaign. He also described the response to Covid as ‘a campaign of fear’ and 2020 funded a media consultant for the ‘Covid-recovery group’ of anti-lockdown MPs.
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...