Jump to content

Recommended Posts

Hi, hoping someone can help.

I received a letter from Southwark council saying I would receive a cheque for ?88 and some pence due to the water charges refund, and this is the confusing part.

The end of June I saw a credit of ?92 on my rent statement , but as I was ?5 in arrears, it took it down to ?88 and some pence, but around two weeks I saw a debit of ?88 on my rent statement, which means I now have ?70 on my rent account this week, but I paid enough rent to make sure I wouldn't have to pay until next week.

I called someone from the rent team and he did try and explain but I really didn't understand.

I was just wondering if anyone could help, as I feel that the council haven't actually refunded me any money, as it seems that they credited my rent account then debited it weeks later.

Thank you

hi there the way it works with Southwark council os it puts the money on to your rent account minus the arrears then debits the lesser amount back out of the rent account, basically the balance minus the amount will be sent out to you in a cheque. Its a really odd way to do it but southwark never do anything in a normal fashion................hope it helps

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • I am sure our lovely Evri delivery team, who do a firkin hard job, take the time between drops to read the East Dulwich Forum 🤫
    • For every person like OP that moans their doorbell was rung and there was a knock on the door, there's someone else moaning that they didn't hear the delivery drivers. If you've ever done delivery work you'll know that loads of people's bells don't work. The delivery drivers probably goes to a hundred doors a day: press bell, knock door, drop package, move on. If you don't like delivery drivers, insist on delivery by Royal Mail where the workers have wages and a union - or just stop ordering shit online that's artificially cheap. But most of us (me included) don't want that
    • If someone comes to my house and bangs my door and slams my gate, I'd speak to them about it nicely and ask if they would please not do that. And then subsequently less nicely if they keep doing it, ending in reporting them.  We don't slam doors at home and I don't put up with that either. I can see us moving to a culture where we bribe drivers to be nice by tipping them, but we shouldn't have to. It's not necessary - does not matter if they are on minimum wage or not, or if society means that delivery services are outsourced or whatever reason anyone would like to concoct.     
    • We’ve got a gap on the roof of our shed that needs patching  don’t want to buy a huge roll so hoping someone has some leftover  happy to collect/reimburse 
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
Ă—
Ă—
  • Create New...