Virgin Media

[ian164SE22]

Is anyone else in the SE22 area having trouble with Virgin Media's service of late?

[Mrs Y]

Ours is first class at the momrent.

[KidKruger]

Mine's been great too, had a couple of issues just before Xmas with consistent connectivity but fine now.

You may find you need to make a few calls, quoting what the previous person you spoke to said, to get an accurate 'reading' of what really may be the fault.

[zephyr]

Depends which part of the ervice you are referring to.

I know there has been an ongoing broadband problem for a few months certainly in Nunhead anyway). This is due to massively increased demand which I have been promised is almost sorted. I am on 20meg broadband but some days haven't even got 1meg. My complaint when in and they have kept in touch and have promised to sort something in my bill. There is no point in me leaving as I would mean getting a whole new phone line, I would lose my V+ service and over the last 10 years have been relatively happy with them and their predecessors.

[red devil]

I've been giving Virgin a hard time recently, no services(tv/broadband/phone) for two and a half weeks, when an engineer finally turned up last week he found someone had cut through the supply cable in the front gaarden... :X

[ian164SE22]

It's a broadband issue. I too am supposed to be on 20meg, but have had countless problems with the internet vanishing for hours at a time. was wondering whether it was time to switch back to BT...

[zephyr]

Are you on twitter? I tweeted virginmedia and since then they have been monitoring my broadband issue. It is definately worth trying. I will PM you with the email address I am communicating with