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Well for anyone having problems in the area, Virgin are offering ?10 off (wooooooo I know) off their next bill. It's been pretty bad the last week or so but its actually gone down today and won't have a permanent fix until 7th January.

I started a thread on this before Xmas to see if anyone else local was suffering, my neighbour has helped me out allowing access via his router, the 'man' was meant to come today to fix it between 12-4, no show and no warning of no show.

I already established a ?15 credit before Xmas so tell em to shove their ?10 and take ?15 or more.

Now I'm waiting to hear of a new appointment day/time.

Bizarrely NY neighbour is on Virgin too !

It is driving me insane! I've called them a few times now, no offer of compensation, just told it'll be fixed by certain deadlines. On new years eve they said 8pm, granted it came back on at 6pm (my virgin tv wasn't working that day either), but then since then it's been just as bad. Yesterday it was out for most of the day. Today I called again, they said it would be fixed within 24 hours. After reading this thread I don't hold out much hope! I live near ED police station.

We were with Virgin since they began in ED but the service became so unreliable it was a joke. We switched to 02 and are paying about ?25 for unlimited Broadband, unlimited telephone calls to landlines and the line rental. Just before we left Virgin our bills were coming in at well over ?50. We did miss the Virgin catch-up TV service but we got a Freesat TV which is just introducing BBC, ITV and Channel 4 On Demand so it is not much different to the Virgin service. To be honest the Virgin On Demand service was out of order at least 25% of the time anyway. Plus Freesat has all the HD channels for free. The Broadband download speeds where we live are not as good as they were with Virgin (area not cabled) but in 8 months and it hasn't gone off a single time.

Also, Quidco has a ?50 cash back offer on O2 and it is all free for 3 months.

If you get any grief regarding line rental, sign up with the Post Office, get a line rental and tel. number then transfer to O2. BT wanted a whole years line rental subscription, despite telling them we were getting it all through O2 - Post Office lets you cancel after a month.

virgin are rubbish. i'm back on line after two days. given the 'fault on the line/cheque in the post' line. catch up TV is crap, the BB is hit and miss, the customer service a joke and the bills impossible to read. hate them. and stuck with a horrible break contract clause. if anyone is thinking about going to them DON'T!

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    • Well why don’t you start totally backwards and have an idea as to what nursery and primary schools you want to target - plenty of good schools as you know each offering their own take.  large home - what are we talking about here 4/5 beds I assume with a large garden. North Dulwich Triangle - are you talking about Half Moon Lane and up to Herne Hill plus the other side say Stradella Road etc but don’t think your budget would stretch that far ! So really you want to reproduce what you have in and  around Abbeyville Road but  in Dulwich area to access both the good private and  state schools  - use to Live in Rodenhurst Road years ago - now they are nice big house with good gardens. How long do you want to commute to get to the City.? I assume you want to aces the city via ED Station or ND station and Denmark Hill Station. I know some people who actually cycle to work in the city - faster and not trapped in carriage like a sardine.! One would hope for the money you are considering spending, you won’t be undergoing major works. Dulwich Estate are not known to be the easiest to deal with and my recommendation if you are gonna be knocking down walls, building out or up is to get your self a good surveyor who is use to dealing with Dulwich Estate. My other suggestion would be to try out the trains in rush hour or when ever you both need to get into the City to work. Go walk in Dulwich Park and talk to the locals - that would give you an idea as well or do you have friends living locally. Houses around Telegraph Hill area would tick the boxes  and although limited with schooling might be OK. Good schools but not as much choice as Dulwich. To be perfectly  honest, with that budget and given the ages of your children why don’t you move to the country. -  much better for bringing up kids, commute would prob be under an hour depending on how far and which county. Your kids are still young so really education atm is not paramount. If moving to the country is too far a jump  then why don’t you consider maybe Beckenham or Bromley - lovely areas there as well. schools all decent to. Wishing you the best in your journey.    
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