Jump to content

Virginmedia broadband issues (in East Dulwich)

benjaminty

By benjaminty
in General ED Issues / Gossip

 Share

Recommended Posts

benjaminty

benjaminty

Posted
  • Author
Posted
Well for anyone having problems in the area, Virgin are offering ?10 off (wooooooo I know) off their next bill. It's been pretty bad the last week or so but its actually gone down today and won't have a permanent fix until 7th January.
KidKruger

KidKruger

Posted
Posted

I started a thread on this before Xmas to see if anyone else local was suffering, my neighbour has helped me out allowing access via his router, the 'man' was meant to come today to fix it between 12-4, no show and no warning of no show.

I already established a ?15 credit before Xmas so tell em to shove their ?10 and take ?15 or more.

Now I'm waiting to hear of a new appointment day/time.

Bizarrely NY neighbour is on Virgin too !

Squ1rr3l

Squ1rr3l

Posted
Posted
It is driving me insane! I've called them a few times now, no offer of compensation, just told it'll be fixed by certain deadlines. On new years eve they said 8pm, granted it came back on at 6pm (my virgin tv wasn't working that day either), but then since then it's been just as bad. Yesterday it was out for most of the day. Today I called again, they said it would be fixed within 24 hours. After reading this thread I don't hold out much hope! I live near ED police station.
mister_eels

mister_eels

Posted
Posted

We were with Virgin since they began in ED but the service became so unreliable it was a joke. We switched to 02 and are paying about ?25 for unlimited Broadband, unlimited telephone calls to landlines and the line rental. Just before we left Virgin our bills were coming in at well over ?50. We did miss the Virgin catch-up TV service but we got a Freesat TV which is just introducing BBC, ITV and Channel 4 On Demand so it is not much different to the Virgin service. To be honest the Virgin On Demand service was out of order at least 25% of the time anyway. Plus Freesat has all the HD channels for free. The Broadband download speeds where we live are not as good as they were with Virgin (area not cabled) but in 8 months and it hasn't gone off a single time.

Also, Quidco has a ?50 cash back offer on O2 and it is all free for 3 months.

If you get any grief regarding line rental, sign up with the Post Office, get a line rental and tel. number then transfer to O2. BT wanted a whole years line rental subscription, despite telling them we were getting it all through O2 - Post Office lets you cancel after a month.

OliviaDee

OliviaDee

Posted
Posted
virgin are rubbish. i'm back on line after two days. given the 'fault on the line/cheque in the post' line. catch up TV is crap, the BB is hit and miss, the customer service a joke and the bills impossible to read. hate them. and stuck with a horrible break contract clause. if anyone is thinking about going to them DON'T!

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing
  • Advertise Here

  • Latest Discussions

    • BrandNewGuy
      Franklins is being sold

      By BrandNewGuy · Posted

      Just to repeat the news I was given – it's not being converted into a pub. As far as I know, there's no intention of dumbing down their restaurant offering.  Although as others have pointed out, Camberwell has two pubs – The Camberwell Arms and now the Michelin-starred Kerfield Arms – with excellent food. The Palmerston used to be the only pub in ED that was of such quality, but sadly no longer IMHO. 
    • Jules-and-Boo
      Councillor McAsh defects to the Greens

      By Jules-and-Boo · Posted

      The country is in a real state.  What worries me about the Greens is encouraging migration and openly offering benefits to all with visas.  Where is the money for that coming from?  As if there is spare money, as if there is growth. Where I their holistic manifesto, ensuring funds are available and this is sustainable, and regulated? Incredibly dangerous and idealistic 
    • FHfriend
      Dancersize or other middle aged womens' exercise groups

      By FHfriend · Posted

      Recommend PUSH studios in East Dulwich https://www.pushstudios.co.uk  
    • Jenijenjen
      Councillor McAsh defects to the Greens

      By Jenijenjen · Posted

      I disagree with the use of the word "sectarianism" in this context and Starmer is a total a*se to have introduced it. In my mind, sectarianism conjures up the hatred and vicious violence of The Troubles in Northern Ireland.  The divide between the Greens and Reform are a long way from that and is more reminiscent of a time when the two main parties actually stood for something and voting was more a matter of following one's political beliefs. Nobody called that sectarianism. 

East Dulwich Forum

Established in 2006, we are an online community discussion forum for people who live, work in and visit SE22.

Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...