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Conways put out cones and posters on lamp posts and cars in our road last weekend. They informed car owners that there was no parking on one side of the road all week while the footpath was being repaired. Having all moved our cars accordingly we found out on Monday morning that they had posted the wrong part of the road and that we could all go back to normal. You simply couldn't make up the incompetence of this company and their council clients.
I called to report 2 visible leaks (where there pipe eventually burst)on Ulverscroft Rd about 8pm the evening the pipe burst. Apparently Thames Water came at 11.30pm and decided there was no threat of a burst water main. Fast forward to 4am and the pipe exploded. At 4am they could only commit to getting someone out by 8am (when the guys start working) despite me pointing out that the houses directly by the burst main seemed to be a risk of flooding through the front door. Not too impressed with Thames Water!

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    • Thank you for the detailed advise @trinidad It is definitely damage we are concerned about. I don’t think Evri would agree to pay the bill to fix our gate or letter box if they were to be damaged as a result of their delivery drivers helper. Our doorbell can be heard from outside when rung so we don’t quite believe the aggressive simultaneous door/letter box banging is necessary. It can be quite a shock it is done very aggressively.  I’ll definitely action the steps you’ve kindly provided along with a phone call tomorrow. I do sympathise with the role drivers have and how busy they are, which is why we tried communicating directly with her but sadly we haven’t succeeded 
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