WARNING - DON'T SHOP AT PC WORLD!

[brightsparker]

I know that this poor excuse for a store is not exactly in East Dulwich but I'd advise everyone not to shop at PC WORLD as I've just had the worst experience of customer service ever in their Old Kent Road branch. It seems from a quick internet search that this is common knowledge but I just thought I'd share it with anyone that did not know how bad this company owned by Dixons, Curries etc is.

[Loz]

It's PC gone mad, I tell you.

I've been to that store - I'm surprised you actually found anyone to give you poor customer service. People on the ground in there were extremely well hidden. It was a bit like Python's 'How Not To Be Seen'.

Besides, anyone that steps into PC World without a little bit of computer knowledge is asking for it. Unless you need it right now, then Amazon and Dabs are your best bets.

[Weegee]

I agree with Loz.

I bought my first ever PC from PC World. We had to wait a good 25 mins to find someone to serve us.

We then purchased a Packard Bell (aka Packard from Hell) PC at a vastly overinflated price.

I would recommend one of the following sites:

Dabs.com

Dell

If you want to read how a PC is rated...then get a copy of PC Plus or PC Pro magazine.

Tbey have first class reviews of PCs...very detailed and knowledgeable...far more than the average

PC world member of staff!!

[Loz]

Packard Bell is a PC World own-brand. They make a much better margin on it, so the sales staff tend to push them.

[DJKillaQueen]

PC World is fine if you know what you want. They do some great deals on some things. BUT I would never advise anyone goes there for PC advise or repair. I've lost count of the number of times I've seen customers given the wrong advice at the technical desk before being charged a ridiculous amount. PC repair at PC world is 'take the laziest route possible' even if that means someone loses all their (easily retrievable data) because they tell them that a reformat is the only option.

My most classic tale was being served by what looked like a 14 year old (at the reapir desk) who had never heard of a scsi drive or cable - I mean isn't that day one of an IT course????? I took him to his own stock counters and embarassed him proper.

[PeckhamRose]

So where AM I to buy one of these wii fit contraption thingies so I can get moving without getting out of me nighty?

[KalamityKel]

ASDA or Tesco just make sure you wear appropriate footwear ;-)