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Just to make everyone aware that Pedder Property are the worst Property Managment team you can work with. Due to the adverse weather conditions last Thursday my pipes froze. Contacted Pedder first thing in the morning, as they manage my Property. They sent someone to try to fix, who said nothing could be done until Monday, as I would need the pipes to unfreeze. Called them again and asked what was I supposed to do until Monday as I didn?t have any toilet facilities. No answer. They sent someone else to look at the problem. I was told to wait. If they didn?t turn up to call back. Which I did before 6 pm. There was no one at the office. They couldn?t care less. Spoke with them again on Friday morning and asked what should I do. No suggestions from them. Asked if I could go to a hotel as I need to have toilet facilities. Still nothing.

The weekend went by, Monday all day, still no solution and not even a phone call from Pedder wondering how I as or how I was dealing with the problem. I definitely don?t recommend Pedder to anyone

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https://www.eastdulwichforum.co.uk/topic/184706-pedder-property/
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So they sent 2 plumbers out to you on the day you called? Sounds pretty good to me.

What sounds less impressive is that both plumbers failed to help. Maybe it?s them you should be p*ssed off with.

The temperatures were above zero by Saturday, so if you still had no water on Monday maybe it wasn?t a frozen pipes issue?

I?m afraid they are representative of the lack of ethics out there in many companies. I had a contract with Pedder allowing me to park two vehicles in the private road outside my house & I got clamped & ticketed on a regular basis. They did nothing. I had a major issue with damp & mould. They sent someone round to tell me it was damp & mould. They did nothing. They took fees for finding the property for me & took fees for managing the property. For me, it?s about taking responsibility, & they don?t!

Would be nice to hear from them & get their side of the story.

Tanday Wrote:

-------------------------------------------------------

> I've had issues with them as well. The companies

> that they use for dealing with issues like boilers

> etc are hopeless. They never turn up on time and

> then there are always issues with sourcing parts

> for relatively small jobs. The out of hours

> service is a joke.


Tanday, is this firm K&T Heating? they are in Woolwich/Charlton and infamous for no shows/not having parts

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