Water incident the other week

[pebs]

Are people applying for compensation?

[tiddles]

yup

[wonderwoman]

Got automatically reimbursement on last occasion but worth checking definitely

[KalamityKel]

Not wishing to start a whole debate or argument in any way but, out of curiousity, why would people be claiming compensation? :s

[tiddles]

loss of business - I believe that number of businesses on forest hill road were forced to close over that weekend

[jimbo1964]

My shower had slightly low pressure. I shall be suing for all they are worth.

[nxjen]

Thames Water have an online form to request a payment under their Customer Guarantee Scheme.

https://www.thameswater.co.uk/Help-and-Advice/Customer-Commitment/Our-Commitment-To-You/Customer-Guarantee-Scheme-payment-request-form

Follow the link on that page to see what is actually covered under this

[ed26]

Seems to me that they fixed a major leak and distributed water pretty quickly considering it was a weekend and access to contractors and support staff would have been limited. The information about rerouting the water from another area was poor - first it was imminent, and then it was a few hours away, and then it took 24+ hours, but I think they did a pretty good job, all things considered.

[Beej]

Have to agree, I didn't find it particularly debilitating. There was something quite novel about going au natural without a shower for a few days and a good reminder of how lucky I am to be able to assume water's there when I need it. Don't think I'll be filing a claim.

[lavender27]

Bee j - ha ha ha ha - I love your username - bee j - ha ha ha ha