Butterfly Lane Nursery

[KateFord]

Does anyone know if this nursery is open? Its website doesn't exist and the phone numbers when dialled are 'incorrect'.

https://www.instagram.com/butterflylanenursery/

Thanks,

Kate.

[Passiflora]

They posted some photos on here a couple of months ago or so if I remember rightly. Type it in the Search button on here.

[KateFord]

Thanks. I?ve sent a message to the OP who put up the pics - just waiting for a response. Very strange there?s no way of contacting the place though.

[tarafitness]

Yes, they are very much open, and run a fabulous pre/after school club too :)

[KateFord]

Thanks Tara. Do you know how to contact them as I really want to arrange a visit.

Thanks,

Kate.

[tarafitness]

Hi Kate, you can email them on [email protected] :)

[JL Dulwich]

Hi

We didn't have a good experience with the new Butterfly Lane Nursery, so I would suggest you view a few nurseries to see whether they really meet your needs (we didn't - we were just so relieved to find somewhere nearby that had immediate places available). And ask them to be very clear - and put in writing - what their rules are about accepting Government funding, as what I was told during the show around and settling in period, was not what I was told towards the end of term, when I was expecting funding to kick in.

When I went for the show around, the lady I met (from the Peckham branch) had all the right answers to my questions, but nothing I was told actually seemed to occur in practice. e.g. there is no outside space at this nursery, and I was told that children would be taken to the local park once per session. This didn't actually happen every day.

There were a few other issues we put down to teething troubles (e.g. staff arriving late, leaving us waiting outside; poor nutrition - sugary treats offered instead of fruit; not being told when an accident had occurred; our child being left alone in the hall), as they had only just opened. However, we decided to stop sending our child here when, at pick up time, our child's trousers were soaked and filthy, as he'd had an accident and no one had noticed (despite the fact our child was the only child present at nursery that day).

I raised all our concerns with the nursery manager, who did reply with details of what they would change, based on my complaint (e.g. further training for staff, transfer of a senior member of the team to the new nursery, a weekly plan of outings etc). For me, this came too late but, as long as the changes do take place, you may find your child has a better experience.

[KateFord]

Thanks Tara - have emailed.

Much appreciated.

tarafitness Wrote:

-------------------------------------------------------

> Hi Kate, you can email them on

> [email protected] :)

[KateFord]

Hi JL - I had to pay a visit to find out their telephone number which is 0208 693 9678 or 07943 926 277.

What you say sounds concerning as we have a show around planned so I'll certainly look out for the points you've told me to be wary of. Tbh the vast majority of nurseries already seem to be full with long waiting lists (as I've found out couples seem to be putting their names on lists before they've even got pregnant!).

Cheers for your help. Have PM'd you.

JL Dulwich Wrote:

-------------------------------------------------------

> Hi

>

> We didn't have a good experience with the new

> Butterfly Lane Nursery, so I would suggest you

> view a few nurseries to see whether they really

> meet your needs (we didn't - we were just so

> relieved to find somewhere nearby that had

> immediate places available). And ask them to be

> very clear - and put in writing - what their rules

> are about accepting Government funding, as what I

> was told during the show around and settling in

> period, was not what I was told towards the end of

> term, when I was expecting funding to kick in.

>

> When I went for the show around, the lady I met

> (from the Peckham branch) had all the right

> answers to my questions, but nothing I was told

> actually seemed to occur in practice. e.g. there

> is no outside space at this nursery, and I was

> told that children would be taken to the local

> park once per session. This didn't actually

> happen every day.

>

> There were a few other issues we put down to

> teething troubles (e.g. staff arriving late,

> leaving us waiting outside; poor nutrition -

> sugary treats offered instead of fruit; not being

> told when an accident had occurred; our child

> being left alone in the hall), as they had only

> just opened. However, we decided to stop sending

> our child here when, at pick up time, our child's

> trousers were soaked and filthy, as he'd had an

> accident and no one had noticed (despite the fact

> our child was the only child present at nursery

> that day).

>

> I raised all our concerns with the nursery

> manager, who did reply with details of what they

> would change, based on my complaint (e.g. further

> training for staff, transfer of a senior member of

> the team to the new nursery, a weekly plan of

> outings etc). For me, this came too late but, as

> long as the changes do take place, you may find

> your child has a better experience.

[MichaelT]

We've had a really positive experience at Butterfly Lane. Our daughter started back in February when it opened and we knew she wouldn't be easy to settle in but the staff were very patient and did a really good job. As far as we can see they do go out most days and for the last few months there has been a weekly timetable of the trips they do on each day of the week. When they weather is bad I suspect they might not go out but as the main room is a huge church hall with lots to do I doubt the children get bored.

Our daughter isn't of an age where government funding would apply so we can't comment on that. She only goes for 3 half days. However, generally we've been happy with food, being notified of accidents, no issues with staff lateness etc.

She's generally happy on drop offs. It can be difficult to get her to leave the nursery on pick ups - which we take to be a good sign!