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Hello,


We live in the 150-170 Barry Road stretch. There is a broken Drain cover in the road opposite probably 159 Barry road and every time a car passes over it there is a double impact bang (one for each wheel. The buses make a spectacular noise.


This noise travels down the drains somehow and is transmitting up into our bedroom (ground floor) a good 50m down the road! Does anyone know the methodology to contact the council to try and get this fixed. I'm usually a good sleeper but there is something about the irregularity of these thuds that is killing me!


Any help would be much appreciated! Am gonna try and sort it with a wedge and a hammer as an interim!


Cheers


Rog

I report them to Thames Water https://www2.thameswater.co.uk/leak/


Enter your postcode and you will be taken to a page where you can report noisy manhole covers .


In a road like Barry Road Thames Water will say they have to liaise with Southwark about directing traffic . Then after many many months cones will appear and signs indicating that Thames Water will be working .


Nothing will happen and the cones will be removed .


After many many months a few shovel fulls of tarmac will be thrown over the manhole cover from a passing truck .


Sometimes the tarmac will set and remain on the cover deadening the noise . More often , as passing traffic drives over the soft tarmac it will be broken up and spread across the road .At which point you start over with Thames Water .

Contact Thames Water on Twitter too - I went on a one person campaign over the man hole cover outside 140 Barry Road because it was so loud, so dangerous for drivers and was continuously getting covered in ineffective tarmac that broke apart in days. I explained this to Thames Water over and over and over again via email, phone call and Twitter. Twitter was were I got the quickest responses...but it still took from May to December for it to be properly replaced at which point the noise stopped. These just happened to be the months I was desperately trying to get any uninterrupted sleep I could as I had a small baby. Good luck!

Hi

I also was reporting the displaced manhole cover near to 142 Barry Rd

The first thing is to report it to Southwark Environmental Health saying it is effecting your health the will pass onto highways department who will then pass onto Thames Water (as it is a TW asset) - you may need to chase them on a regular basis (Southwark may do some temporary tarmac repairs in the interim)

At the same time phone Thames water your self and tell them you have reported the issue to Southwark Environmental Health this will get the cogs moving

It took the best part of 3 months for them to repair the man hole cover as they need to get a licence to close off part of the road


Good luck

Is reporting a manhole cover ,owned bt TW ,to a department in S'wark so that they can pass it on to another department who will then in turn pass it on to TW preferable to using the "Report a damaged or noisy manhole cover " facility on TW's site ?


It seems odd .

Yes it seemed to do the trick having a two pronged attack

Initially it is an environmental health issue as when you are near to a noise issue that effects your sleep and your health the Environmental health (EH) department have to do something about it (in this case they could not replace the MH cover but they got southwark highways to tarmac over the displaced cover until TW could make a more permanent repair

Also it holds more clout when you report to TWs site that you have raised this to EH

I had several call backs from TW explaining what they were doing to rectify the problem

There was a similar issue with one outside our house, near the junction with Silvester Road. i reported it via here: https://www.fixmystreet.com


It took a long time for it to get fully fixed, all the things that IntexasATM mentioned had to happen first, but it's been fine for a good few months now (actually since January, just checked!), so do persevere!

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