Virgin Vs Sky?

[Jacks50]

Hello,

I just wondered what your experience is with Virgin? We're thinking of swapping from Sky to Virgin as they seem to be cheaper and have faster internet, but wondered what fellow locals think or Virgin?

Thanks so much

[Tractorlad]

Virgin Media are crooks. Avoid. They over promise and under deliver in SE22

[Alan Medic]

My experience with Virgin is that they are okay, but they are expensive. I was thinking of moving to Sky, though its broadband is what might potentially put me off.

[EPB]

Virgin?s after-sales service is excellent.

[dbboy]

As bad as each other, both over promise and under deliver.

[JohnL]

Has Virgin had problems in SE22 - remember some previous threads saying there is over subscription.

I'm with Sky and they are Ok unless you hit a problem they can't solve - then some horror stories that usually end up at Openreach's door (everyone except Virgin uses Openreach). They'll all sue you for your shirt off your back if you don't pay when in contract remember.

[Jacks50]

This is all really useful, thank you so much!

we have sky at the moment but the internet isn't good enough, virgin promise much faster internet at a cheaper cost but it sounds like they might be over promising!

Thank you again, very much

[DuncanW]

Virgin is awful - we have it and it is perennially cutting out

Just been on the phone to them for 30 minutes for someone tell me there is a local fault but no idea to how long it as to resolve infuriating!

[KidKruger]

When you?re suffering lost connection due to local over-subscription of course Virgin are going to say there?s local faults etc. etc.

No organisation is going to concede they?ve over-sold and can?t provide reliable service as a result !!

I had a massive barney with Virgin a couple of years ago due to persistent faults. They did something and I have reasonable reliability now, although I pay for BB only now - no phone line, no cable, just internet.