bluesuperted Posted August 24, 2012 Share Posted August 24, 2012 Wanted to share a great (in a weird way) experience my family had at Rocca at the weekend, and had to wait til I'd had my 12 week scan to out myself as pregnant!!We've always had great family meals at Rocca in the village, food is good and staff are lovely with children. We decided to go along at the weekend on a very hot day. Despite having thought I'd kept my nausea-filled self cool all day, I clearly wasn't feeling my best as I managed to semi-pass out in the corridor en route to the loo. A very kind customer led me back to my table outside and then the Rocca staff kicked in: cold flannels, ice buckets and even the manager fanning me. It was all very embarrassing but I felt so rotten (had forgotten fainting feels like you're dying!) that I couldn't have been more grateful for their care. My waitress Lucia was so lovely to us and to my slightly bewildered 2 year old. And in fact the team kindly took him inside to a cooler area to eat his dinner and sat with him while I perked up with my husband at my side. Thanks to their lovely service I managed to recover well enough to eat all my lasagne (big deal for me at the moment as can hardly stomach anything) and we left with smiles on our faces! All too often you read a bad review or a negative experience with staff so I thought it was definitely important to mention how superb all at Rocca were to us. Family-friendly all round, thank you Lucia and everyone at Rocca!! Email to manager on way too. Link to comment https://www.eastdulwichforum.co.uk/topic/25256-fantastic-service-at-rocca-last-weekend/ Share on other sites More sharing options...
lenster Posted August 24, 2012 Share Posted August 24, 2012 Congratulations!!xx Link to comment https://www.eastdulwichforum.co.uk/topic/25256-fantastic-service-at-rocca-last-weekend/#findComment-571469 Share on other sites More sharing options...
bluesuperted Posted August 24, 2012 Author Share Posted August 24, 2012 Thanks Len!! Excited but very nauseous at the moment :) hoping it passes before the new hummy mummies term starts! Link to comment https://www.eastdulwichforum.co.uk/topic/25256-fantastic-service-at-rocca-last-weekend/#findComment-571506 Share on other sites More sharing options...
Lochie Posted August 25, 2012 Share Posted August 25, 2012 Another recommendation for Rocca from me! Went there for first time last month after I got sick of my Mum raving about it. Staff really friendly and they didn't make me leave pram in particular area when we sat down to eat or fold it down. They are also are much better than Pizza Express at toddler meals, really cheap for a freshly made pizza (think it was about ?4) for my 2 year old - and they went out of their way to ensure we were comfortable despite it being busy and super hot. It's really nicely done inside and the food is great value for money - think most expensive main is about ?14 (fresh fish), they have nice wines and free chilled bottles of filtered water for the table. My mother in law who is half Sicilian insists she eat there everytime she comes down so I imagine the food is very authentic too. Defo recommend for family meal... Sorry to hear about your semi-blackout BST that happened to me last time but at the DKH Sainsburys who were equally nice and got me a chair to sit in the queue at the checkout and also offered to buy me a coffee at Starbucks! Think in general society is very helpful ;-) Link to comment https://www.eastdulwichforum.co.uk/topic/25256-fantastic-service-at-rocca-last-weekend/#findComment-571570 Share on other sites More sharing options...
reneet Posted August 27, 2012 Share Posted August 27, 2012 Absolutely adore Rocca, very family friendly. Link to comment https://www.eastdulwichforum.co.uk/topic/25256-fantastic-service-at-rocca-last-weekend/#findComment-571987 Share on other sites More sharing options...
hellosailor Posted August 28, 2012 Share Posted August 28, 2012 Another big thumbs up for Rocca, the staff there are all absolutely lovely, we have a great time every time we go! Link to comment https://www.eastdulwichforum.co.uk/topic/25256-fantastic-service-at-rocca-last-weekend/#findComment-572206 Share on other sites More sharing options...
westalan80 Posted August 28, 2012 Share Posted August 28, 2012 Hey friends thanks for the reviews, i might consider going there in my upcoming visit! Link to comment https://www.eastdulwichforum.co.uk/topic/25256-fantastic-service-at-rocca-last-weekend/#findComment-572222 Share on other sites More sharing options...
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