Virgin Media Broadband down - ETA 10:05 22/5

[JJSE22]

Is anyone else still experiencing issues? Mine is still down though VM site says there?s no broadband fault in the area. Thanks

[Otto2]

It is back for me - perhaps reset your router by unplugging and plugging back in if you've not tried that yet....

[KitKat83]

Mine came back at about 21.00 last night - Crawthew Grove. It has been fine today.

[JJSE22]

Thanks for feedback. Good to know the local fault seems sorted for you. Might be my system here (Worlingham) so will try again to get connected through rebooting and if all else fails get someone out to take a look.

[PnB]

Im quite glad it went down, because i was working from home, i had a great excuse to get drunk in the sunshine.

[JohnL]

You can blame any slurred speech in meetings on Virgin Media :)

[Adidas_guy]

The green metal cabinet on Overhill road has had its doors open for at least 10 days. Large notice inside clearly indicates it?s to do with VM. Loads of cables that anyone could pull out.

[rollflick]

Just spoken to Virgin and there's a "utilisation outage" in the Bellenden area that started at 7.15pm on 27 April and is due to be fixed by the 24th... OF SEPTEMBER. FFS.

This is likely to affect up to 250 properties and is the result of human error. Despite this, Virgin Service Status still shows "No known issues" for broadband. My router speed data shows issues since 16 April and with no broadband at all the last few days. On top of this we have a weak line apparently too but getting an engineer round on Friday.

Besides Virgin's website breaking down a lot this week (if they can't even run a website, no wonder they can't provide reliable broadband), strongly advise anyone to avoid the text 'service', it's a total waste of (a lot of) time.

The only good news is that Openreach will be installing here fibre soon (can't get more than 2Mb/s on the phone line).

[richard tudor]

When will this happen re broadband when I have spoken to BT they say there are no plans for many years yet for thus. If you get a honest Service Agent you hear the truth. My BT broadband is almost non existant.

[fmcgibbs]

Anyone on Bellenden Road that has good BT fibre - we're about to move across from Virgin as we've had enough of the issues of constant drop outs (been going on for over a year now), the recent outages have been the last straw.

Bt have said they have fibre available in the area but just interested to see if anyone on Bellenden / Choumert / Chadwick has it and if it performs well

thanks all

[sally buying]

I am on Chadwick and do not BT fibre and as Richard Tudor has said find a honest customer Service agent and they will tell you Chadwick does not have it and it is not planned for a long time.

I hope you are right

[mynamehere]

Anyone else having virgin mobile internet problems? Our broad band is constantly going down and has to be reconnected, then it works again for a few hours. I?m near the Goodrich School. Thanks!

[KidKruger]

Fine here on CP Rd.