Jump to content

Recommended Posts

i know there have been a number of threads about the dish and the spoon, but i just wanted to add my own.

i was in there today with my soon to be 4 year old and it was really busy, but there was LOADS of delicious food on offer and ours came very quickly. the thing that i was so, so impressed with was the completely lovely attitude when said nearly 4 year old barfed all over the place. the owner just could not have been more lovely about it (i was mortified), helping me out, asking what she could do to help, putting my lunch in a takeaway container so i could finish up later.

i've been there a lot and apart from the first week when there wasn't much choice (now there was so much choice i was hard pushed to make a decision) it's always been really, really great. i'm going to make more of an effort than i have (i sometimes forget that it's there despite it being on the doorstep) and hope there is no more barfing...............

Link to comment
https://www.eastdulwichforum.co.uk/topic/26402-lovely-dish-and-the-spoon/
Share on other sites

just to make it even better, shona (i'm assuming that's the owner) dropped by with a birthday card and a lollipop for our boy (i'd mentioned amidst the puking that i hoped he was going to be ok for his birthday the next day) ! i was astounded and touched. that's customer service (and kindness to boot ) for you!!!

good work shona!!!

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • But I don't think that was what you meant, was it? But he can hardly be held responsible for what somebody else did! Just discovered I forgot to post the above  last night, and now it's overtaken by long posts.  I don't have sufficient knowledge  to counter some of what has been said above, some of which appears to be opinion rather than facts, so it would be pointless for me to say anything else.
    • I am sure our lovely Evri delivery team, who do a firkin hard job, take the time between drops to read the East Dulwich Forum 🤫
    • For every person like OP that moans their doorbell was rung and there was a knock on the door, there's someone else moaning that they didn't hear the delivery drivers. If you've ever done delivery work you'll know that loads of people's bells don't work. The delivery drivers probably goes to a hundred doors a day: press bell, knock door, drop package, move on. If you don't like delivery drivers, insist on delivery by Royal Mail where the workers have wages and a union - or just stop ordering shit online that's artificially cheap. But most of us (me included) don't want that
    • If someone comes to my house and bangs my door and slams my gate, I'd speak to them about it nicely and ask if they would please not do that. And then subsequently less nicely if they keep doing it, ending in reporting them.  We don't slam doors at home and I don't put up with that either. I can see us moving to a culture where we bribe drivers to be nice by tipping them, but we shouldn't have to. It's not necessary - does not matter if they are on minimum wage or not, or if society means that delivery services are outsourced or whatever reason anyone would like to concoct.     
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...