Jump to content

Recommended Posts

Today I went into the yellow shop on Crystal Palace Road - the one sort of opposite the Castle Pub - to buy a zone 1-2 travel card. I paid my ?5.30 for what I believed was a travel card. When I got to Elephant and Castle to get on the tube I discovered I'd been sold a bus pass. So I had to spend another ?5.30 at Elephant and Castle on a travel card to get into town.


I went back into the shop just now to tell them what had happened - I am a regular customer. The man said it was my responsibility to check I had the right item in the first place. I told him I believe it is my responsibility to pay the right money for my goods and it is his to sell me the right things.


We ended up more or less having an argument in the shop and his wife came out and of course supported him in the answer that is up to me to check I've been sold the right thing.


He said he had never made that mistake before which was a lie as he has done the same to my husband.


I said I am an honest person who uses the shop regularly. I am supportive of small businesses and have even pointed out to them when they have out of date food on their shelves so they can take it down. They even sell individual items from multipacks which actually have 'not for resale' written on them! I said that although they are not accountable to anyone as it is their own business they still need customers. His very angry parting words were 'I don't need customers.'


So rather than getting a full refund of the ?5.30 he just gave me the difference between the travel card and the bus pass even though I had to buy another travel card to get where I needed to go.


I really hate slagging off local businesses especially as I run a small business in the area myself. I just wandered whether people had experienced this kind of mistake themselves and whose fault it is.

okcomputa Wrote:

-------------------------------------------------------

> OMG you must be so bored - what is the

> point/motivation exactly of your post? I couldn't

> count the number of times I've been short changed

> or incorrectly billed etc in life - sometimes it's

> my fault, other times not.


I suppose it does come across like that! I was just really cross as he made the mistake and I'm fed up of shops trying to rip people off. I wanted to know whether there was some kind of rule that people should check their stuff before they leave a shop as they don't have any grounds for complaint otherwise. Anyway, it just goes to show I should never say anything while I'm still angry!

Actually Goodliz I do see the point of this post - the TFL ticket machine thingies ring up how much the ticket costs, so he will have known full well that the till had registered one thing and he had charged you another. There's nothing you can do about it, as the "no changes will be made after you've left the shop" thing is the same in small shops as big supermarkets, but i sympathise.


That shop is normally fine (cleanliness aside) unless you challenge the owner on anything - I've been in there before and rummaged thru the goods because the ones in front are out of date, and he has told me not to; when I've told him it is because things are out of date, he says "ok" but never makes any effort to remove dated goods. And when others have reached for something and I have told them that the one they've picked up is out of date, he has told me to mind my own business - a valid point, i s'pose, but even in the cut-throat world of trying to run your own business, I think knowingly selling things that are out of date is a bit off.


Anyway, that's a separate point. Summary: I think he probably realised that he'd sold you the wrong thing, but after the fact it's your word against his and he just doesn't back down, so you're stuck. There seems to be a moral to the tale, but Poo situation to be in.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Defo, where are you based so I can collect?
    • There is no other way than to move out. I am in such a situation myself where our neighbours are complete assholes. They breached the Covenants and when we pointed it they said to take them to court if we want.  Unfortunately, they have made our life miserable and we have to move out.    What helped in our situation is having a calm conversation face to face. It only happened after they tasted their own medicine(i know it's mean but nothing else helps).   I know it's unfair but better move out and prioritise your mental health. 
    • Thank you so much for the reply. Jeffery turned up a couple of hours ago. I edited title to say found but somehow it didn't save. Thank you so much for going to the trouble of posting this sighting... even if it didn't turn out to be Jeff.  Jeff came running down the street like a bat out of hell and ran into the house. Never been so relieved. Mind you i've been up and down the roads shouting his name out all day. Even in Wingfield street. 🤗
    • I saw a smallish black cat outside 1 Wingfield Street just now.  I am not convinced it was Jeff, the eyes look a little different.
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...