Old Bob Posted February 6, 2023 Share Posted February 6, 2023 Virgin broadband in SE22 was down from 12-3 today. Planned, but we did not receive notification. It is now supposed to be back on but we still don't have anything. Anyone else having the same issue? We've got an engineer booked but not until Wednesday! Link to comment https://www.eastdulwichforum.co.uk/topic/321957-virgin-broadband-outage/ Share on other sites More sharing options...
tommybc Posted February 6, 2023 Share Posted February 6, 2023 Currently ok on Lordship Lane, Goodrich road end Link to comment https://www.eastdulwichforum.co.uk/topic/321957-virgin-broadband-outage/#findComment-1612298 Share on other sites More sharing options...
Tibbytubs Posted February 6, 2023 Share Posted February 6, 2023 Old Bob, I would recommend as soon as your contract runs out. Move over to BT since moving from Virgin to BT. I've had no issues at all for 2 years and it's cheaper. ;) Link to comment https://www.eastdulwichforum.co.uk/topic/321957-virgin-broadband-outage/#findComment-1612314 Share on other sites More sharing options...
airellemarie Posted February 7, 2023 Share Posted February 7, 2023 We’ve had an outage for most of yesterday, and still not back this morning. No notice from Virgin. I can’t work from home now! 😠We’re near Dulwich Library… Link to comment https://www.eastdulwichforum.co.uk/topic/321957-virgin-broadband-outage/#findComment-1612348 Share on other sites More sharing options...
butterwtjr Posted February 13, 2023 Share Posted February 13, 2023 Is it resolved now? I am moving to the area in a few weeks and I've just signed up to Virgin... Was hard to go with anyone else as they have the fastest speeds in the SE22 postcode! Link to comment https://www.eastdulwichforum.co.uk/topic/321957-virgin-broadband-outage/#findComment-1613091 Share on other sites More sharing options...
butterwtjr Posted February 13, 2023 Share Posted February 13, 2023 Old Bob, I would recommend as soon as your contract runs out. Move over to BT since moving from Virgin to BT. I've had no issues at all for 2 years and it's cheaper. ;) Sadly the fastest BT does in my address in SE22 is 1mb download which is crazy slow! Link to comment https://www.eastdulwichforum.co.uk/topic/321957-virgin-broadband-outage/#findComment-1613092 Share on other sites More sharing options...
Tibbytubs Posted February 13, 2023 Share Posted February 13, 2023 I'm in se22 just off north x market , getting around 40megs download. Link to comment https://www.eastdulwichforum.co.uk/topic/321957-virgin-broadband-outage/#findComment-1613094 Share on other sites More sharing options...
Roky Erickson Posted February 14, 2023 Share Posted February 14, 2023 Virgin Media broadband is an absolute disaster in my part of SE22. It may have the best speeds when it works, but the signal goes down constantly, many times a day. I've just had to terminate my contract after they admitted to me on the phone that the signal had been disconnected for a total of 11 hours in the past week alone. It's been completely unreliable since some works were done last July. They have the most miserable customer service too....I would avoid them at all costs Link to comment https://www.eastdulwichforum.co.uk/topic/321957-virgin-broadband-outage/#findComment-1613180 Share on other sites More sharing options...
bilksy Posted February 20, 2023 Share Posted February 20, 2023 Had BT for last 2 years and its been awful - really awful. Switched to virgin and its been very fast and not had any issues. Link to comment https://www.eastdulwichforum.co.uk/topic/321957-virgin-broadband-outage/#findComment-1613866 Share on other sites More sharing options...
Bic Basher Posted February 20, 2023 Share Posted February 20, 2023 Virgin is oversubscribed in ED, so it's no surprise they can't handle the amount of customers they have. I'd rather go for another ISP that uses the Openreach network that is slower, but doesn't go down every 5 mins. Link to comment https://www.eastdulwichforum.co.uk/topic/321957-virgin-broadband-outage/#findComment-1613879 Share on other sites More sharing options...
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