Brown bin sticker

[bonaome]

Paid for the brown bin service back in February. Still no sticker.

Southwark website advises I contact them, but provides no contact details I can find except for emergency contacts for things like gas leaks.

It’s definitely not an emergency.

Any ideas on who to email? Phone? Any other tips?

Anyone else not received their sticker?

Thanks in advance for any info.

[Peckhampam]

Hi, I have mine. There is indeed no contact number on the website but if you google how to contact Southwark Council you will find a couple of customer service phone numbers. Good luck

[IlonaM]

The letter that accompanied the sticker has this email contact: [email protected] for Environment, Neighbourhoods & Growth

[Whoeveritis]

Still nothing, anyone?

[Boscombe]

No, not had mine

[Joseph]

I got one today, took less than a week.

[trinidad]

southwark council main number - 0207 525 5000

[bonaome]

Sorry - I’ve been away for a couple of weeks.

Thanks for helpful suggestions above.

Turns out, if you haven’t received your subscription pack and sticker you need to email [email protected]

stating:-

Your name (subscriber)

Address (subscribed)

The transaction reference from the email you received confirming payment (mine is 2 numbers, a dash and five numbers) and / or the reference number from the Payment Complete page from the website (mine is GW- followed by six numbers).

If only there was a website where they could put this information - would have saved me 30 mins on the phone this am 🙂

Good luck.