bonaome Posted March 27, 2023 Share Posted March 27, 2023 Paid for the brown bin service back in February. Still no sticker.Southwark website advises I contact them, but provides no contact details I can find except for emergency contacts for things like gas leaks.It’s definitely not an emergency.Any ideas on who to email? Phone? Any other tips?Anyone else not received their sticker?Thanks in advance for any info. Link to comment https://www.eastdulwichforum.co.uk/topic/324161-brown-bin-sticker/ Share on other sites More sharing options...
Peckhampam Posted March 27, 2023 Share Posted March 27, 2023 Hi, I have mine. There is indeed no contact number on the website but if you google how to contact Southwark Council you will find a couple of customer service phone numbers. Good luck Link to comment https://www.eastdulwichforum.co.uk/topic/324161-brown-bin-sticker/#findComment-1618302 Share on other sites More sharing options...
IlonaM Posted March 31, 2023 Share Posted March 31, 2023 The letter that accompanied the sticker has this email contact: [email protected] for Environment, Neighbourhoods & Growth Link to comment https://www.eastdulwichforum.co.uk/topic/324161-brown-bin-sticker/#findComment-1618766 Share on other sites More sharing options...
Whoeveritis Posted April 3, 2023 Share Posted April 3, 2023 Still nothing, anyone? Link to comment https://www.eastdulwichforum.co.uk/topic/324161-brown-bin-sticker/#findComment-1619155 Share on other sites More sharing options...
Boscombe Posted April 5, 2023 Share Posted April 5, 2023 No, not had mine Link to comment https://www.eastdulwichforum.co.uk/topic/324161-brown-bin-sticker/#findComment-1619338 Share on other sites More sharing options...
Joseph Posted April 5, 2023 Share Posted April 5, 2023 I got one today, took less than a week. Link to comment https://www.eastdulwichforum.co.uk/topic/324161-brown-bin-sticker/#findComment-1619345 Share on other sites More sharing options...
trinidad Posted April 16, 2023 Share Posted April 16, 2023 southwark council main number - 0207 525 5000 Link to comment https://www.eastdulwichforum.co.uk/topic/324161-brown-bin-sticker/#findComment-1620518 Share on other sites More sharing options...
bonaome Posted April 18, 2023 Author Share Posted April 18, 2023 Sorry - I’ve been away for a couple of weeks. Thanks for helpful suggestions above. Turns out, if you haven’t received your subscription pack and sticker you need to email [email protected] stating:- Your name (subscriber) Address (subscribed) The transaction reference from the email you received confirming payment (mine is 2 numbers, a dash and five numbers) and / or the reference number from the Payment Complete page from the website (mine is GW- followed by six numbers). If only there was a website where they could put this information - would have saved me 30 mins on the phone this am 🙂 Good luck. Link to comment https://www.eastdulwichforum.co.uk/topic/324161-brown-bin-sticker/#findComment-1620648 Share on other sites More sharing options...
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