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yeah, likewise, the service has been just terrible the past month or so. the problem is with cable rather than adsl.


i have called up several times, each time the explanation fell woefully short (a couple of weeks ago it was "because of the heat"). they've missed the resolution date twice.


i've got this month free, but i'd rather have internet.

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I remember a couple of years ago, Virgin media broadband went down for the best part of a month due to a fault in the area. When I dared to suggest after nearly a month of no service and numerous phone calls to customer service (each time being told it would be resolved the next day (it wasn't of course)), I was told I was being "stingy" by suggesting they offer me a discount for that month. And when I tried to move the broadband service with me when I moved house, the customer service was shocking. I vowed never to go back. By the sounds of it, I'm glad I didn't!
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