Sims 3 installation help

[tiddles]

the daughter received sims 3 for xmas. We are trying to load it onto her laptop (it is both pc and mac compatible) and we cannot for the life of us do it!! We have done put the disc in the drive, and the instruction booklet says "follow on screen instructions" but of course there are none. I am a Mac person so am seriously floundering with a flipping pc. Does anyone have any ideas?

many hanks

[right-clicking]

Open windows explorer, navigate to computer, right-click the dvd drive (should show sims 3) click on open.

Windows Vista and 7, hit the windows key or click on the orb, click on computer, windows 8 click on file explorer on the taskbar

Then follow the wizard, If you get stuck post up your issues....

Right-Clicking

[tiddles]

hi there we gat as far as clicking on 'open' for the dvd drive which then lists all the files (all 28 of them) on the disk, but no wizard appears. we clicked on the file named installer but nothing happens?? the machine whirrs a bit and then nothing.

this laptop operates windows 7 professional.

any ideas?

thanks