www.simplychildcare.com

[BikeChick]

I wanted to post some information about www.simplychildcare.com because I have recently had problems with them - I signed up, created an advert, paid a ?35 subscription but even though my money was taken, my ad never went live. I tried contacting them by phone but the number is disconnected, and there are no replies to emails.

Anyway, I eventually found (via BT phonebook) the home phone number of the owner of the company, and after ringing it I found out that, very sadly, the owner has recently passed away and sold the business. Clearly there should be information notifying potential customers of this on the website, but there is not. The new owners are Eden Private Staffing and you can find the right phone number by googling them. They were helpful when I eventually got hold of them.

[minder]

Hi Bikechick, hopefully you've not lost your ?35, but I'm also very sorry that the owner of simplychildcare has passed away.

Simplychildcare have been very helpful to me when I first started out as a childminder and I remember the type-written lists of parents looking for childcare/childcarers looking for work that I used to receive from them, with lots of helpful phonecalls in-between.

Your title thread BEWARE seems a bit extreme to me.

[sillywoman]

Oh my, that is such sad news. Simply childcare has been an enormously helpful source of information for generations of families in and around ED. Both it and it's owner will be sadly missed and their loss much mourned.

I agree with Minder that in view of SIMPLY's long,& positive local associations the OP might consider changing the title to something a bit more respectful.

[ClareC]

Agreed. In the circumstances I am sure this is an oversight which will be rectified in time. The family will have a lot to organise / sort out and will not necessarily understand the workings of the business.

[BikeChick]

I spoke with the new owners and also heard from others who had similar problems. They are having trouble transitioning the business but I think it should all be sorted with time. Just wanted to make people aware in case they have similar issues to me.

[minder]

Thank you for letting us know.

[ClareC]

Yes, thank you :)