Jump to content

Dulwich Lofts


Twilight

Recommended Posts

That's good to hear, Daisylets. We're about to make our decision and it's really come down to Classic or Outlook. We like the personal touch, the fact they both just do lofts and the time both firms spent talking through what we could have done.


Does anyone have a view on Classic or Outlook?


Thanks,


Louie

I had this company give me a quote on my loft last year, although they where slightly cheaper than most I didn't decide to go with them as I had heard bad things and I am so glad I didn't.


They are professional and polite when they come to price the job up initially but when the job starts it all changes.



I ended up going with HamiltonWalters, Lenny was a lot more personable and I was much more involved in the loft through the project, start to finish. I ended up having an extension as well carried out and the price was very reasonable. I was more than happy with the price and finish and would recommend him to any of you guys.


his number is 077 8000 4007


Hope this helps!

  • 2 months later...

Hello all,


I know this thread is quite old but we too have had huge problems with Pat Egan and Dulwich lofts and are keen to add our voice to the warning calls about this company and its owner, who also trades as Roskerr Builders.


We have had a truly horrible experience with this company which echoes the experiences of Twighlight, rhymetimer and Mr tumble.


We contracted the company to do an extension for us, with full scope of works drawn up by our architect and with full structural engineer's drawings. The standard of workmanship was pretty poor but communication with Pat, who had promised to be onsite personally every day, was verging on impossible. He was rarely on site and his appointed foreman, left to "run" the job, would probably have difficulty putting his own trousers on without proper supervision. As a result we ended up having to inspect every aspect of the job on a daily basis to ensure that things were being done properly and as per the contract. Thankfully this averted a number of disasters but if you are paying someone to do a job you kind of expect those checks to be made for you.


We also found Pat to be aggressive and bullying and impossible to reason with. For example when we asked Pat not to shout and swear at us in our own home, he retorted, 'this is my building site'!!!!!


We repeatedly asked for a schedule of works which we never got and wrote countless emails chasing Pat to keep us abreast of extra costs to which we never received a reply.


There were some delays caused by external glazing suppliers and we agreed that Dulwich lofts could leave site until theses were resolved. Unfortunately when they were we could not get Dulwich lofts back. We made countless calls and sent countless emails all of which went unanswered. We tried for months to contact the company but Pat did not answer his mobile, no one answers the office phone and the office address, as reported by Twighlight, is in a social housing block that you can't gain access to. It was only when we threatened legal action did they re-appear but now armed with a list of unapproved extras amounting to ?25,000


They returned briefly but disappeard again leaving a basic shell and with a considerable sum of money paid to them for work yet to be done.


We are still, a year later, working all hours ourselves to finish the job.


The company is a member of the Federation of Master Builders and I have made a complaint to them. It would be very good if others could report their experiences to FMB as the more complaints they get the less likely they are to brush it aside.


I would be interested in hearing how or if you have all resolved your situations. Maybe pm me if you'd rather.


I would also be more than happy to put heads together to spread the word about this company and perhaps stop anyone else from falling foul of their appaling practices.


Avoid this man and his company at all costs!

  • 2 months later...

Just a quick update to this thread re Dulwich Lofts/Pat Egan/Roskerr Builders.....

Following our complaint to the Federation of Master Builders about Dulwich Lofts and Pat Egan, Mr Egan was called to appear in front of the FMB National Standards and Conduct Committee in April of 2015. The possible outcome of this hearing would have been the striking off of Mr Egan and Dulwich lofts from the FMB membership and the publication of his dismissal. Mr Egan, presumably anticipating this outcome and in an effort to avoid being added to the list of members struck off, resigned his membership of the FMB shortly before the hearing.

Speaks for itself really.

Beware of this man and his company...

Well done for taking it further, I hope you get some resolution.

It may be worth asking the FMB whether they'll allow him to become a member again. When we had a problem with Dulwich Lofts (I think before your issues) I spoke to the FMB, who said he was no longer a member (even though his paperwork and advertising claimed he was a member). This was a couple of years ago, so he seems to leave and rejoin fairly frequently...

I really appreciate this original post from Twilight, my neighbour was looking at getting Dulwich Lofts in but after I told her about Twilight's experiences, she has gone elsewhere. A loft extension is such a big outlay and an incompetent company would have crippled her financially if budgets and expectations weren't met. Thank you very much for taking the time to post this thread, you may have just saved another family from a very traumatic experience.

Archived

This topic is now archived and is closed to further replies.

  • Latest Discussions

    • We’ve got a gap on the roof of our shed that needs patching  don’t want to buy a huge roll so hoping someone has some leftover  happy to collect/reimburse 
    • I never said I thought it was targeted or deliberate. There also has never been a “stand off” or confrontation, we’ve spoken to them in a friendly manner about it. Our experience is they don’t seem to care. That’s the frustrating thing for us, if someone politely raises a concern at least take a second to reflect. Treat others how you would want to be treated.  I don’t want them to lose their job, far from it. But considering it could cost me a days work to fix any damage, I’m within my right to try prevent it.   
    • The SE22 Evri delivery family are lovely, and always say hello wherever we spot them in the area. We gave them a box of chocolates during Covid as they were working their socks off at Christmas
    • What was he doing on the stage at Glastonbury? Or on the stage at the other concert in Finsbury Park? Grinning like a Cheshire cat whilst pissed and stoned 20 somethings on the promise of free internet sung-- Oh Jeremy Corbyn---  What were his policies for Northern mining towns with no jobs or infrastructure? Free Internet and university places for youngsters. What were his other manifesto pledges? Why all the ambiguity over Brexit?  I didn't like Thatcher, Blair or May or Tony but I respected them as politicians because they stood by what they believed in. I respect all politicians across the board that stick to their principles. Corbyn didn't and its why he got  annihilated at the polls. A socialist, anti imperialist and anti capitalist that said he voted for an imperialist and pro capitalist cabal. He refused to say how he'd vote over and over again until the last knockings. He did so to appease the Islington elite and middle class students he was courting. The same people that were screaming that Brexit was racist. At the same time the EU were holding black and Asian immigrants in refugee camps overseas but not a word on that! Corbyn created and courted a student union protest movement that screamed at and shouted down anyone not on the left . They claimed Starmer and the centre right of labour were tories. He didn't get elected  because he, his movement and policies were unelectable, twice. He turned out not to have the convictions of his politics and died on his own sword.    Reform won't win an election. All the idiots that voted for them to keep out Labour actually enabled Labour. They'll be back voting tory next time.    Farage wouldn't be able to make his millions if he was in power. He's a very devious shyster but I very much doubt he'd actually want the responsibility that governance requires.
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...