Jump to content

Recommendation for plumber: Francis


Jsmith5757

Recommended Posts

  • 4 weeks later...
  • 4 weeks later...
I would not recommend Francis under any condition. I hired him on the basis of these reommendations. He came to fix a small problem. He recommended I change the magna clean which I agreed as the old one needed replacing as it was leaking a bit. All this usually requires is to drain the sytem, install and new system and refill the system. So he got a new one and replaced it. He charged me ?300 (?150 for parts). He was in such a rush to leave that when he left he didn't fill up the tank, resulting in my boiler overheating. So we spent the day/night with no heat. When I phoned he said couldn't come that night and would come first thing in the morning. Needless to say he didn't turn up, didn't call to say why and never returned my calls in the morning. This prompted me to have to get another plumber in to reset the boiler and likely I have to get the thermostat replaced now. Francis is a cowboy and should not do anything other than fix a blocked drain.
I've had a really bad experience with Francis. He gave to give me a quote on a big job in my home, did part of the job but did not get back to me to do the rest of it, leaving debris and an unfinished job in my flat. He then did not return my calls after he got full payment for the job, which he asked me to do online to help him cover bills he had coming out soon. 5 days ensued of me trying to get hold of him and him not answering my calls or texts. He has a set of my spare keys that I do not have back. I'm really unhappy with the job - it's unfinished and I paid alot of money for it, and it's impossible to get hold of him. Really bad service.
I have also had a bad experience with Francis. I had a relatively small plumbing problem that needed quick attention so I called him after reading some good reviews about him on this thread. To be fair to him he came within 2 hours of me calling and he was very friendly. However he said that he had fixed the problem and left, I was so relieved that he had turned up so quickly that I transferred the money straight away (big mistake). But a couple of hours later I noticed that the problem was back and it was worse than before. I called him back and he cones back to 'fix' it again the next day. He was in a rush both times (it seems that he hired a hire /Zip Car to get to me which I imagine bumped the price of the job up), he left after 2 minutes saying that the problem is sorted. But it wasn't. By this point I was extremely worried but annoyed of course . In the end my partner (who has absolutely no plumbing experience) spent Sunday afternoon watching a video on You Tube and sorting it himself. I wouldn't recommend Francis,I should never have paid upfront and I'll be making sure that I get an invoice.
Although I inadvertently started a new thread re my complaint, having seen these recent experiences I am now somewhat relieved that he did let me down. I got another plumber from EDF recommendations and my problem was solved speedily. It's really odd though how someone can get such wildly different reviews from customers. Maybe the heading should be amended as it does give a misleading impression.
A lot of first time posters, or posters who have only ever recommended Francis singing his praise... and established forum members with a sound posting history having bad experiences. Sadly it's likely that many of the recommendations are fake.

Archived

This topic is now archived and is closed to further replies.

  • Latest Discussions

    • was the price not displayed on the menu?
    • It has come to this author’s attention that the world of 4+ admissions — that most enigmatic of educational rites — continues to bewilder even the most composed of parents. Fear not. For in a former life, I was not merely a humble observer, but a seasoned educator of over twenty years, and Head of Pre-Prep for a distinguished dozen. Now, with quill exchanged for touchscreen, I have taken to that most modern of salons — Instagram — to dispense guidance, answer frequently whispered questions, and illuminate the shadowy corners of school selection with clarity and calm. Each post bears my signature twist: a blend of insight, levity, and the occasional raised eyebrow. Should you find yourself adrift in the sea of admissions, I suggest you peruse my latest dispatch. It may well be the lifeline you seek. The Delicate Dilemma of the Summer-born 4+ Scholars Yours in solidarity and scholastic savvy, Lord Pencilton  🎩✏️
    • Perhaps Gooseygreeny was not familiar with the wildlife before Gala was imposed on the park, since when its value to wildlife has deteriorated. The Park had never been disturbed before, as the council had respected it as a Site of Importance for Nature Conservation, so only the Common was licensed by them as a site for events. The first time Gala held their event, there was a tree with woodpeckers nesting in it right in the middle of the main field they used and thrushes, blackbirds and great tits nesting within the shrubs and trees immediately surrounding the field. The woodpeckers were thriving on ants from the anthills in the grass. To those of us who used to enjoy watching the wildlife, it was very obviously a Site of Importance for a variety of birds. Despite being accessed by the public and their dogs, it had been relatively undisturbed,  which was one of the main reasons why it was so special and why I have been opposed to the Gala festival being held during the bird nesting season.
    • So dangerous!    Can you be more specific about the road this was in and when you report it?  Maybe there’s some CCTV footage available
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...