Jump to content

Any Mac experts out there who might be able to help?


akc74

Recommended Posts

Before I call someone out, can anyone help?!


I have been using my MacBook Pro all day without problem. Since I brought it home tonight and have tried to turn it on, it's playing up.

It sounds like it's turning on OK - but after a slow start I am getting either no response (and it stays black) or a screen asking if I've forgotten my password and giving me the chance to reset it - and when I do, it will not restart. Each time I have tried to restart it, I get this password screen or it just stays black and doesn't appear to be turning on at all.


Any tips welcome!

Hi akc74


Try starting up in Safe Mode first.


Follow these steps to start up into Safe Mode.


1. Be sure your Macbook is shut down.

2. Press the power button.

3. Immediately after you hear the startup sound, press and hold the Shift key.


The Shift key should be pressed as soon as possible after startup, but not before the startup sound.Release the Shift key when you see the Apple logo appear on the screen.


After the Apple logo appears, it may take longer than usual to reach the login screen. This is because your computer is performing a directory check as part of Safe Mode.


If all is well and you boot into the operating system. Restart your Mac as normal to leave Safe Mode without pressing any keys during startup.


The advice above was taken from Apple's support pages: https://support.apple.com/en-is/HT201262


Hope that helps!

Sounds like the dreaded black screen problem. I had it on my MacBook pro. Initially I was able to get it to start up following advice such as above (google the various suggested options) but eventually none worked. Various theories as to the cause of the problem - some say it is the video card that has failed.

Archived

This topic is now archived and is closed to further replies.

  • Latest Discussions

    • You'd need to get a proper quote (or three) for instance removing a cast iron bath is a very different job from removing an acrylic one. Again what pipe work will be being joined into - matching old imperial pipes with modern metric ones is different from like to like, as is dealing with a copper or an iron distribution system. The amount (area) of retiling required is an issue, as will be the state of the wall behind the tiles. It may of course all be very plain sailing, or not. Have a first look at plumber recommendations on the relevant pages on this site. If it's all easy then 3 days work may be sufficient. But it could be a week if there are snags. 
    • Hi. Can anyone suggest a plumber for the job below? Replace bath tub with a shower enclosure, putting pipes to showerhead behind wall, re-titling damaged/removed tiles Also any idea of the costs involved for the labour as we will buy the items required?
    • Aria came round to fix my tub drain when I'd messed up the seal. Came within hours, fixed the tub, and ran a bath to make sure it was okay. Here's where the fun starts. While he was over, I asked him questions about the rest of the plumbing round the house. I had just moved into a Victorian home that was previously being rented. Unsurprisingly, we found another leak in the tub and a drip in the kitchen tap.  He came back the next day to put a better pipe in my bathtub and replace the kitchen sink. Painstakingly figured out how to replace the hard-to-access kitchen sink without cutting through the wood panel with the help of his builder friend, Mark. Answered all my questions and clearly knew his stuff. All this right before Christmas holidays! 
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...