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BT broadband out?

Sporthuntor
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Penguin68

Penguin68

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Posted
The most likely reason for a major outage which is only effecting some people (my broadband service in Underhill has been working fine) is damage to cable plant - as each 'end' has to be matched with the correct end in the other part of the cable (it's not just like jointing a water or gas pipe) making repairs can be very time consuming. A loss of service could have triggered a fault on exchange equipment - those on the equipment but not directly served by the cable/ plant in question would then probably recover by re-setting their routers (as the exchange equipment itself probably had to be re-set). The appalling weather we have been having will also not have been helping any external plant work to be done.

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