Nelson Posted July 12, 2009 Share Posted July 12, 2009 Tonight we placed an order with them for a curry. We were very disappointed after receiving the order to find that there were things missing. We then phoned them back only to be ask about the missing items, a curry and a bread. We were then told we didnt order the extra curry and bread.But after finally saying that they would redeliver the order they also said they would and charge us for the effort and their mistakes.One hour later the missing items appeared at our door and had gone up by twice the amount. The delivery man said the owner was taking the orders and was the unhelpful person who said he would charge the extra and take back the curry that they wrongfully delivered.Very disappointed with them as we having being using this curry house for over four years. To top things off the curry was oily and not that great.I would now say to think twice before using them as they clearly do not value the locals custom. Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/ Share on other sites More sharing options...
ratty Posted July 12, 2009 Share Posted July 12, 2009 Two words..............Spice Republic! Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224150 Share on other sites More sharing options...
reetpetite Posted July 12, 2009 Share Posted July 12, 2009 I can second Spice Republic delicious food and excellent service, just love how they label each dish. Best Indian takeaway I've had. Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224151 Share on other sites More sharing options...
v_the_gelfling Posted July 12, 2009 Share Posted July 12, 2009 No way! I've only ordered from Spice Republic once, and that was enough. Really poor Indian cooking. Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224154 Share on other sites More sharing options...
Fuschia Posted July 12, 2009 Share Posted July 12, 2009 reetpetite Wrote:-------------------------------------------------------> I can second Spice Republic delicious food and> excellent service, just love how they label each> dish. Best Indian takeaway I've had.Yes, they're great. Also Omrith is good. Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224155 Share on other sites More sharing options...
woofmarkthedog Posted July 12, 2009 Share Posted July 12, 2009 Try this lot! I was well impressed ,really good food really prompt & they deliver to East Dulwich. Lots of deals as well.Namaste London98 Sydenham RoadSydenhamLondonSE26 5JXTelephone: 020 8659 4702W**F*menu is on just eat .co.uk* Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224157 Share on other sites More sharing options...
Ann Posted July 12, 2009 Share Posted July 12, 2009 I presume you mean Surma House on Lordship Lane? I've had problems with their deliveries but they have been prompt with correct order when called. However I would add that I think the quality of food has gone down recently. Like the OP, we have used them for years to the point that when I give my order he tells me my address! I wonder if they've got a new chef? Tempted to use another Curry House. Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224164 Share on other sites More sharing options...
carlito Posted July 12, 2009 Share Posted July 12, 2009 I am firmly in the Spice Republic camp. Was Surma all the way for a long time then tried Spice Republic one day... no comparison Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224171 Share on other sites More sharing options...
Sue Posted July 12, 2009 Share Posted July 12, 2009 Where is Spice Republic?Am recent convert to Omrith - good food and large portions and the spinach appears to be fresh :) Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224183 Share on other sites More sharing options...
Mick Mac Posted July 12, 2009 Share Posted July 12, 2009 Ann Wrote:-------------------------------------------------------I would add that I think the quality of> food has gone down recently. Yes - we have stopped using them, their quality has gone significantly downhill. Like the OP, we have> used them for years to the point that when I give> my order he tells me my address! This just means they have the incoming call number linked to their address database. Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224194 Share on other sites More sharing options...
rick82 Posted July 12, 2009 Share Posted July 12, 2009 Give them the award for worst curry house voted by east dulwich forum 09' lol Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224209 Share on other sites More sharing options...
silverfox Posted July 12, 2009 Share Posted July 12, 2009 reetpetite Wrote:-------------------------------------------------------> I can second Spice Republic delicious food and> excellent service, just love how they label each> dish. Best Indian takeaway I've had.Your culinary contribution worries me - if you need labels you don't know what your eating. Do your wellies have a L and R on them and are they on the correct feet? Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224211 Share on other sites More sharing options...
reetpetite Posted July 13, 2009 Share Posted July 13, 2009 Silverfox I'm not that stupid. The food is in containers ,in bags, which have the labels on ,you cant see whats in them til you open the bags! Good idea if there are a lot of you easy to distribute ! And I dont wear wellies btw..... Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224233 Share on other sites More sharing options...
silverfox Posted July 13, 2009 Share Posted July 13, 2009 Now makes perfect sense thanks reetpetite. I had a dreadful vision of naan bread-sized luggage tags hanging off your madras and sag aloo.Ps, I've got two Ls going spare if they're any use to you Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224240 Share on other sites More sharing options...
reetpetite Posted July 13, 2009 Share Posted July 13, 2009 Giggle... Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224243 Share on other sites More sharing options...
Jeremy Posted July 13, 2009 Share Posted July 13, 2009 "La" Surma? Link to comment https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/#findComment-224264 Share on other sites More sharing options...
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